Account Manager

TMS Consulting; Jakarta Timur; On-site; IDR 111,600,000 - 167,400,000; Full time

Job summary

TMS Consulting is seeking a dedicated professional to act as the primary contact for clients, focusing on relationship building and strategic planning.

Your role will involve collaborating with internal teams to meet client objectives and address their issues effectively. Strong experience in digital marketing and excellent communication skills are essential for success in this position.

Qualifications

• Proven experience in client management and account growth.
• Strong understanding of digital marketing and social media strategies.
• Excellent communication skills.

Responsibilities

• Act as the primary point of contact for assigned clients.
• Develop and execute strategic plans for client objectives.
• Collaborate with internal teams to deliver high-quality work.
• Identify opportunities for account growth through up-selling.
• Present campaign performance reports to clients.
• Stay updated on industry trends to advise clients effectively.
• Address and resolve client issues promptly.

Job description

• Act as the primary point of contact for assigned clients, fostering strong, long-term relationships.
• Develop and execute strategic plans to meet client objectives across digital marketing, social media, ads, web development, and customer engagement campaigns.
• Collaborate with internal teams, including creative, technical, and strategy teams, to deliver high-quality work that aligns with client expectations.
• Identify opportunities for account growth through up-selling and cross-selling additional services.
• Prepare and present campaign performance reports, project updates, and recommendations to clients.
• Stay updated on industry trends, best practices, and emerging technologies to advise clients effectively.
• Address and resolve client issues or concerns promptly and professionally.