Account Manager (B2B)

Dealls – Jobs, CV & Mentoring; Jakarta Pusat; On-site; IDR 167,400,000 - 301,320,000; Full time

Job summary

Dealls – Jobs, CV & Mentoring in Jakarta focuses on developing strong client relationships, expanding account opportunities, and coordinating with cross-functional teams to meet targets.

This role emphasizes retaining clients, upselling and cross-selling products, planning events, and ensuring customer needs are understood to surpass KPI targets in a fast-paced B2B environment.

Qualifications

• Experience in account or relationship management role.
• Having experience in B2B direct selling/pitching is a must
• Excellent communication and project management skills
• Strong analytic and critical thinking skills
• Thrive in a fast-paced, ambitious environment

Responsibilities

• Develop and enhance relations with existing clients by various communication channels
• Retain, upsell, and cross sell products to existing users
• Plan, execute, and oversee events/gatherings aimed at solidifying relations, building new network, and other business objectives
• Work collaboratively with cross-functional teams to ensure satisfactory resolution of client issues
• Gain a comprehensive grasp of crucial customer requirements and effectively manage stakeholder relationships to surpass KPI targets.

Skills

Account management

Relationship management

B2B sales

Communication

Project management

Job description

Responsibilities

• Develop and enhance relations with existing clients by various communication channels
• Retain, upsell, and cross sell products to existing users
• Plan, execute, and oversee events/gatherings aimed at solidifying relations, building new network, and other business objectives
• Work collaboratively with cross-functional teams to ensure satisfactory resolution of client issues
• Gain a comprehensive grasp of crucial customer requirements and effectively manage stakeholder relationships to surpass KPI targets.

Requirements

• Proven experience in account or relationship management role
• Having experience in B2B direct selling/pitching is a must
• Excellent communication and project management skills
• Strong analytic and critical thinking skills
• Thrive in a fast-paced, ambitious environment