Account Manager (B2B)

Dealls – Jobs, CV & Mentoring; Jakarta Pusat; On-site; IDR 133,920,000 - 234,360,000; Full time

Job summary

Dealls – Jobs, CV & Mentoring is seeking a relationship/account manager to grow and manage key client relationships in Indonesia. You will engage with existing clients via multiple channels, retain, upsell, and coordinate events to strengthen partnerships.

The role requires strong communication, project management, and analytical thinking, with a proactive approach to cross-functional collaboration and KPI achievement.

Qualifications

• Proven experience in account or relationship management role.
• Experience in B2B direct selling/pitching.
• Excellent communication and project management skills.
• Strong analytic and critical thinking skills.
• Thrives in a fast-paced, ambitious environment.

Responsibilities

• Develop and enhance relations with existing clients through multiple channels.
• Retain, upsell, and cross-sell products to existing users.
• Plan, execute, and oversee events to solidify relations and expand network.
• Collaborate with cross-functional teams to resolve client issues.
• Understand customer needs and manage stakeholder relationships to meet KPI targets.

Skills

Account management

B2B sales

Communication skills

Project management

Analytical thinking

Adaptability

Job description

• Develop and enhance relations with existing clients by various communication channels
• Retain, upsell, and cross sell products to existing users
• Plan, execute, and oversee events/gatherings aimed at solidifying relations, building new network, and other business objectives
• Work collaboratively with cross-functional teams to ensure satisfactory resolution of client issues
• Gain a comprehensive grasp of crucial customer requirements and effectively manage stakeholder relationships to surpass KPI targets.

Responsibilities

• Develop and enhance relations with existing clients by various communication channels
• Retain, upsell, and cross sell products to existing users
• Plan, execute, and oversee events/gatherings aimed at solidifying relations, building new network, and other business objectives
• Work collaboratively with cross-functional teams to ensure satisfactory resolution of client issues
• Gain a comprehensive grasp of crucial customer requirements and effectively manage stakeholder relationships to surpass KPI targets.

Requirements

• Proven experience in account or relationship management role
• Having experience in B2B direct selling/pitching is a must
• Excellent communication and project management skills
• Strong analytic and critical thinking skills
• Thrive in a fast-paced, ambitious environment