Account Manager

Listenlights Pvt. Ltd.; Jakarta Pusat; On-site; IDR 111,600,000 - 167,400,000; Full time

Job summary

Listenlights Pvt. Ltd. in Indonesia is seeking an Account Manager to build and maintain strong client relationships, ensure customer satisfaction, and drive business growth by identifying opportunities within assigned accounts.

You will act as the main point of contact for client inquiries and issue resolution, collaborating closely with sales, operations, finance, and technical support teams to ensure expectations are met and commercial objectives are achieved.

Qualifications

• Bachelor's degree in Business Administration, Marketing, or related field.
• Proven work experience as an Account Manager, Sales Executive, or relevant role.
• Strong communication, negotiation, and presentation skills.
• Customer-oriented mindset with problem-solving abilities.
• Ability to manage multiple accounts/projects simultaneously.
• Proficiency in CRM software and MS Office Suite.

Responsibilities

• Build and maintain strong client relationships.
• Ensure customer satisfaction and drive business growth.
• Identify opportunities within assigned accounts.
• Serve as the main contact for client inquiries and issue resolution.
• Collaborate with sales, operations, finance, and technical support teams.
• Ensure client expectations are met and commercial objectives achieved.

Skills

Communication

Negotiation

Presentation skills

Problem-solving

Account management

CRM software

MS Office

Education

Bachelor's degree in Business Administration/Marketing or related field

Tools

CRM software

MS Office Suite

Job description

The Account Manageris responsible for building and maintaining strong client relationships,

ensuring customer satisfaction, and driving business growth by identifying opportunities within

assigned accounts, acting as the main point of contact for client inquiries, requests, and issue

resolution, while collaborating closely with sales, operations, finance, and technical support

teams to ensure client expectations are consistently met and commercial objectives are

achieved.

Qualifications

• Bachelor's degree in Business Administration, Marketing, or related field.
• Proven work experience as an Account Manager, Sales Executive, or relevant role.
• Strong communication, negotiation, and presentation skills.
• Customer-oriented mindset with problem-solving abilities.
• Ability to manage multiple accounts/projects simultaneously.
• Proficiency in CRM software and MS Office Suite.