Strategic Account Manager

PT Sinar Digital Terdepan; Jakarta Pusat; On-site; IDR 180,000,000 - 300,000,000; Full time

Job summary

PT Sinar Digital Terdepan in Jakarta is seeking a Strategic Account Manager to manage key client relationships and drive strategic initiatives. You will work closely with clients to understand their needs and provide tailored solutions.

The role emphasizes building trust, analyzing data to inform decisions, and collaborating with internal teams to improve the customer experience and deliver value.

Qualifications

• Proven experience in account management or customer success.
• Strong communication and interpersonal skills.
• Ability to analyze data and drive strategic decisions.

Responsibilities

• Build and maintain strong relationships with key clients.
• Understand client needs and provide tailored solutions.
• Monitor client satisfaction and drive improvements.
• Collaborate with internal teams to enhance the customer experience.

Skills

Account management

Customer success

Communication skills

Data analysis

Strategic thinking

Job description

The Strategic Account Manager will manage key client relationships and drive strategic initiatives. You will work closely with clients to understand their needs and provide tailored solutions.

The Strategic Account Manager will manage key client relationships and drive strategic initiatives. You will work closely with clients to understand their needs and provide tailored solutions.

Responsibilities

• Build and maintain strong relationships with key clients.
• Understand client needs and provide tailored solutions.
• Monitor client satisfaction and drive improvements.
• Collaborate with internal teams to enhance the customer experience.

Requirements

• Proven experience in account management or customer success.
• Strong communication and interpersonal skills.
• Ability to analyze data and drive strategic decisions.