Account Manager

Sibernetik Integra Data; Jakarta Selatan; On-site; IDR 180,000,000 - 360,000,000; Full time

Job summary

Sibernetik Integra Data in Jakarta seeks an Account Manager/Business Development professional to manage and grow relationships with outsourcing clients and new prospects.

You will coordinate with IT teams, oversee contracts, vendor registrations, and SLAs, and guide accounts from opportunity to deployment while targeting revenue growth. Excellent communication and English proficiency are essential to align with stakeholders and drive long-term retention.

Qualifications

• 3-5 years of account management or business development in IT.
• Previous IT company experience is highly preferred.
• Strong understanding of IT business processes.
• Proven ability to manage multiple accounts and achieve revenue targets.
• Experience in handling client contracts, vendor registration, and administrative documentation.
• Excellent communication, interpersonal, and negotiation skills.
• Able to coordinate with technical teams and ensure resource fulfillment.
• Proficient in English, both spoken and written.

Responsibilities

• Manage and grow relationships with outsourcing clients and new prospects.
• Handle contract management, vendor registration, SLA monitoring, and documentation processes.
• Lead and coordinate stakeholders throughout the sales cycle, from opportunity identification to deployment stage
• Conduct account planning and pipeline management to achieve growth targets.
• Provide regular updates to management regarding account performance, client needs, and revenue forecasts.
• Ensure successful delivery and long-term retention.

Skills

Account management

Business development

IT domain knowledge

Contract management

Vendor registration

SLA monitoring

Documentation

Stakeholder coordination

English proficiency

Job description

Manage and grow relationships with existing outsourcing clients and new prospects

Handle contract management, vendor registration, SLA monitoring, and documentation processes

Lead and coordinate stakeholders throughout the sales cycle, from opportunity identification to deployment stage

Conduct account planning and pipeline management to achieve growth targets

Provide regular updates to management regarding account performance, client needs, and revenue forecasts

Ensure successful delivery and long-term retention

Requirements

3-5 years of experience as an Account Manager or in Business Development in IT.

Previous experience in an IT company is highly preferred.

Strong understanding of IT business processes.

Proven ability to manage multiple accounts and achieve revenue targets.

Experience in handling client contracts, vendor registration, and administrative documentation.

Excellent communication, interpersonal, and negotiation skills.

Able to coordinate with technical teams and ensure smooth resource fulfillment.

Proficient in English, both spoken and written.