Facilities Manager

Jones Lang LaSalle Incorporated; Hong Kong; On-site; HKD 800,000 - 1,100,000; Full time

Job summary

JLL in Hong Kong is seeking an experienced Facilities/Property Manager to lead daily operations for a high‑rise complex. The role requires 8–10 years in FM with at least 5 years in a managerial capacity, and fluency in English and Chinese.

You will coordinate cleaning, security, landscaping, front desk, carpark and clubhouse, while ensuring safety and service quality. You will monitor contractors, manage the facility budget, and prepare clear KPI reports for leadership and clients.

Qualifications

• Higher Diploma or Degree in Facilities/Property Management, Real Estate, or a related field.
• 8-10 years in facility/property management with at least 5 years in a managerial role.
• Fluent in English and Chinese (Mandarin and Cantonese); able to write reports in both languages.
• Strong leadership, interpersonal, and supervisory skills.
• Solid understanding of DMC and BMO regulations.
• PMSA Tier 1 & 2 advantageous.
• Proficient in Microsoft Office.

Responsibilities

• Manage daily building operations including cleaning, security, landscaping, front desk, carpark, and clubhouse.
• Ensure high service quality, safety, and efficiency across all teams.
• Monitor contractor performance and ensure compliance with rules.
• Act as main link between engineering, operations, owners representative, and tenants.
• Prepare clear management reports and KPI for leadership and clients.
• Handle incident reporting and drive continuous improvement.
• Oversee procurement and vendor management per rules.
• Oversee staff HR processes and performance reviews.

Skills

Fluent English

Fluent Chinese (Mandarin & Cantonese)

Leadership

Supervisory skills

DMC & BMO regulations

Microsoft Office

Education

Higher Diploma or Degree in Facilities/Property Management or related field

Tools

Microsoft Office

Job description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves:

• Building Operations & Quality
• Manage daily operations, including cleaning, security, landscaping, front desk, carpark, and clubhouse
• Ensure high service quality, safety, and efficiency across all teams
• Monitor contractor performance and ensure compliance with JLL and client rules
• Stakeholder Communication
• Act as the main link between engineering, operations, owners representative, and tenants
• Ensure clear, timely, and professional communication across all teams
• Legal & Compliance (DMC/BMO)
• Represent JLL at Deed of Mutual Covenant (DMC) and Building Management Ordinance (BMO) meetings
• Ensure all building operations and meeting procedures strictly follow DMC and BMO laws
• Admin, HR & Finance
• Monitor the facility budget and review track expenses
• Handle procurement and vendor management according to JLL and client rules
• Oversee staff HR processes and JLL staff performance review
• Reporting & Improvement
• Prepare clear management reports and KPI for leadership and clients
• Handle incident reporting and lead continuous improvement initiatives

Required Skills and Experience:

• Higher Diploma or Degree in Facilities/Property Management, Real Estate, or a related field
• Minimum 8-10 years in facility/property management, with at least 5 years in a managerial role
• Fluent in English and Chinese (including Mandarin and Cantonese). Able to write reports in both languages
• Strong leadership, interpersonal, and supervisory skills
• Solid understanding of DMC and BMO regulations.
• PMSA Tier 1 & 2 will be advantages
• Proficient in Microsoft Office (Word, Excel, PowerPoint).
• Location: On-site -Hong Kong, SAR, China

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page.

At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties.

A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise.

Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM.

JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated.

For further information, visit jll.com.