Windows & Azure Infrastructure Specialist

Hactl - Hong Kong Air Cargo Terminals Limited; Hong Kong; On-site; HKD 420,000 - 540,000; Full time

Benefits offered by this job

Medical benefits

Transport subsidy

MPF contributions

Life insurance

Paid leave

Job summary

Hactl - Hong Kong Air Cargo Terminals Limited in Hong Kong is seeking a seasoned IT Administrator to maintain and support its IT infrastructure, including cloud and on-premises services. You will act as 2nd line support while ensuring reliability and security of systems.

The role requires 6–8 years of IT support experience, strong Windows/Azure and M365 skills, plus certifications like MCSE/ITIL. Proficient English and Chinese communication is essential.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology or relevant disciplines.
• 6–8 years of solid IT support experience in sizeable organizations with professional certifications such as MCSE, ITIL, or Cloud (Azure, AWS) as an advantage.
• Strong proficiency with Microsoft Windows and Azure Cloud platform, Hyper-V, AD/AAD, M365 (including MS Teams, SharePoint, OneDrive, etc.)
• Experience in SQL Server and backup solutions (Veeam) is preferred.
• Proficient in both written and spoken English and Chinese.

Responsibilities

• Provide support and maintenance for infrastructure systems, including cloud and on-premises services (VMs, Corporate email, MS M365).
• Provide 2nd line support to frontline staff and manage system administration, optimization, and troubleshooting of IT infrastructure.
• Manage backups, monitoring, and ensure availability, accessibility, and security of IT systems.
• Review and update infrastructure documentation and diagrams, maintain accurate inventory records.
• Coordinate with vendors and internal teams to manage projects and deliver updates.
• Prepare and maintain up-to-date technical documentation.
• Provide 24/7 on-call production support on rotation and ad hoc after-hours support.

Skills

Windows / Azure

AD / AAD

M365 / MS Teams / SharePoint

SQL Server

Veeam Backup

On-call Support

Documentation

Education

Bachelor’s degree in Computer Science or IT

Tools

Hyper-V

VMware

Microsoft Azure

Veeam

Job description

Hactl - Hong Kong Air Cargo Terminals Limited in Hong Kong is seeking a seasoned IT Administrator to maintain and support its IT infrastructure, including cloud and on-premises services. You will act as 2nd line support while ensuring reliability and security of systems.

The role requires 6–8 years of IT support experience, strong Windows/Azure and M365 skills, plus certifications like MCSE/ITIL. Proficient English and Chinese communication is essential.