Underwriting Operations Specialist

AXA; Hong Kong; On-site; HKD 250,000 - 400,000; Full time

Job summary

AXA Hong Kong and Macau is seeking an underwriting support professional to manage case administration and prepare accurate underwriting letters. You will screen applications, consolidate data for risk assessment and communicate decisions with相关 departments.

Working with the business team, you will respond to enquiries, reconcile transactions, and maintain high-quality records. In this role, you may train and mentor staff while handling multiple tasks with attention to detail.

Qualifications

• Minimum 2 years in underwriting support, policy administration, or similar in employee benefits.
• Knowledge of insurance regulations and underwriting/new business administration preferred.
• Strong analytical and problem-solving abilities.
• Excellent communication and interpersonal skills.

Responsibilities

• Manage administration for underwriting cases and prepare underwriting letters for accuracy.
• Screen applications and consolidate information for risk assessment with underwriters.
• Collaborate with business teams and respond to hotline/email enquiries from customers.
• Reconcile underwriting transactions and resolve discrepancies with clinics/network team.
• Maintain accurate policy/underwriting records and ensure data integrity.
• Assist with business continuity, including training and mentoring staff.
• Other duties as assigned by management.

Skills

Analytical skills

Communication

Task management

Attention to detail

Independent work

Education

Insurance licensure preferred

Job description

AXA Hong Kong and Macau is seeking an underwriting support professional to manage case administration and prepare accurate underwriting letters. You will screen applications, consolidate data for risk assessment and communicate decisions with相关 departments.

Working with the business team, you will respond to enquiries, reconcile transactions, and maintain high-quality records. In this role, you may train and mentor staff while handling multiple tasks with attention to detail.