Underwriting Operations & Risk Support Specialist

AXA Hong Kong and Macau; Hong Kong; On-site; HKD 320,000 - 480,000; Full time

Job summary

AXA Hong Kong and Macau is seeking an underwriting support professional to join our team. You will manage administration for underwriting cases, prepare letters for accuracy, and support risk assessment processes to ensure timely decisions.

You will screen applications, coordinate with internal teams, maintain policy records, and assist in business continuity. The role requires attention to detail, strong communication skills, and the ability to handle multiple tasks independently.

Qualifications

• Minimum of 2 years of experience in underwriting support or policy administration.
• Knowledge of insurance regulations and underwriting practices preferred.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and manage multiple tasks.

Responsibilities

• Manage administration process for underwriting cases, prepare and review underwriting letters for accuracy and completeness
• Screening applications, conduct profile checking, consolidate information for underwriting cases to underwriters for risk assessment, communicate underwriting decision with other departments as needed
• Collaborate with business team, respond to hotline and email enquiries from internal and external customers
• Reconcile underwriting cases related transactions, and work with clinics/network team to resolve discrepancies
• Maintain accurate policy/underwriting records and ensure data integrity
• Assist with facilitating business continuity, including train and mentor supporting staff
• Other tasks or duties as assigned by management

Skills

Underwriting support

Analytical thinking

Communication skills

Detail oriented

Job description

AXA Hong Kong and Macau is seeking an underwriting support professional to join our team. You will manage administration for underwriting cases, prepare letters for accuracy, and support risk assessment processes to ensure timely decisions.

You will screen applications, coordinate with internal teams, maintain policy records, and assist in business continuity. The role requires attention to detail, strong communication skills, and the ability to handle multiple tasks independently.