Technical Support Engineer (Cybersecurity, Government, 25-35K)
Swing Consulting Ltd.
14 days+
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Benefits offered by this job
Job summary
A consultancy firm in Hong Kong is looking for a Technical Support Engineer specializing in cybersecurity. The ideal candidate should have at least 2 years of IT experience and a bachelor’s degree in computer science or related field. Responsibilities include providing technical support for cybersecurity solutions and managing user requirements. Attractive salary between 25-35K, annual leave, and a friendly working environment are offered.
Qualifications
- At least 2 years of experience in an IT-related role.
- Experience with cybersecurity projects.
- Advanced knowledge of cloud security support.
- Proven project budget management experience.
- Extensive experience in gathering and analyzing user requirements.
Responsibilities
- Provide technical support for cybersecurity solutions.
- Manage user requirements and provide solutions proactively.
Skills
Communication skills in Cantonese
Communication skills in English
Communication skills in Mandarin
Support skills for end-users
Ability to work independently
Education
Bachelor’s degree in computer science or related field
Tools
Endpoint security solutions
Job description
SW8841 | 27 Aug 2025
Technical Support Engineer (Cybersecurity, Government, 25-35K)
- Bachelor’s degree in computer science or a related field.
- At least 2 years of experience working in an IT-related role.
- Experience participating in cybersecurity projects.
- Hands-on experience with endpoint security solutions (e.g., anti-virus).
- Strong support skills for end-users, with advanced proficiency.
- Advanced knowledge of cloud security support.
- Proven experience in project budget management at an advanced level.
- Extensive experience in gathering and analyzing user requirements.
- Ability to work independently and proactively.
- Excellent communication skills in Cantonese, English, and Mandarin.
Benefits
- 25-35K Depends on Experience
- 10-20 Days Annual Leave
- 5-day Work Week
- Friendly and Energetic Working Environment
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