Technical Services Manager (Platform & Deskside Transformation) (Bank)

Classy Wheeler Limited; Hong Kong; On-site; HKD 600,000 - 900,000; Full time

Job summary

A leading licensed bank in Hong Kong seeks a Technical Services Manager to spearhead the transformation of core infrastructure and digital platforms. The role involves managing hybrid-cloud architectures, overseeing virtualization platforms, and leading endpoint transformation initiatives. Candidates should have a Bachelor's degree in Computer Science, a minimum of 5 years in infrastructure roles, and strong expertise in Microsoft Windows desktop management. The position offers a renewable contract for 1 year.

Qualifications

• 5+ years of experience in infrastructure or platform engineering roles.
• 8+ years of experience in Microsoft Windows desktop management.
• 3+ years in a managerial role.

Responsibilities

• Lead transformation of core infrastructure and digital platforms.
• Drive adoption of cloud and hybrid-cloud architectures.
• Oversee virtualization platforms and storage solutions.

Skills

Leadership in transformation initiatives

Hybrid cloud architecture

Virtualization platforms (VMware, Hyper-V)

Microsoft 365 management

Technical troubleshooting skills

Education

Bachelor’s degree in Computer Science or related discipline

Job description

Technical Services Manager (Platform & Deskside Transformation) (Bank)

Client Description

Company Description: A leading licensed bank offering a full range of corporate and personal banking, wealth management, and investment services across Hong Kong and Greater China.

Location: Kwun Tong

Nature: Renewable Contract (1 year)

Job Description

• Lead strategic transformation and modernization of core infrastructure, digital platforms, and end-user computing environments
• Drive adoption of cloud and hybrid-cloud architectures across enterprise systems
• Oversee virtualization platforms such as VMware and Hyper-V, along with enterprise storage solutions
• Manage and enhance identity platforms including Active Directory and Microsoft 365
• Lead deskside and endpoint transformation initiatives, including VDI and remote access solutions
• Ensure timely delivery of deskside and infrastructure projects in accordance with internal standards and policies
• Perform hardware and software planning, implementation, and lifecycle management
• Conduct security baseline reviews and ensure compliance with enterprise architecture and security standards

Job Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related discipline
• Minimum 5 years of experience in infrastructure, platform engineering, or transformation roles
• At least 8 years of experience in Microsoft Windows desktop platform management, including 3 years in a managerial role
• Strong expertise in hybrid cloud environments and platform lifecycle management
• Solid technical knowledge of Windows environments, virtualization, and deskside hardware
• Proven experience in troubleshooting complex technical issues with strong analytical skills
• Familiarity with cloud, artificial intelligence, and IoT technologies is an advantage
• Professional certifications such as CISSP, CISA, or PMP are preferred