Infrastructure Services Manager: Windows, VMware & M365

Classy Wheeler Limited; Hong Kong; On-site; HKD 900,000 - 1,200,000; Full time

Job summary

Classy Wheeler Limited is seeking a Technical Services Manager to lead Windows Platform, M365, Exchange, storage and virtualization for a banking environment in Hong Kong’s Kwun Tong.

The role involves managing enterprise infrastructure, migrations, DR planning, security controls, and collaboration with network, security, and application teams to ensure high availability and regulatory compliance. A minimum of 5 years in relevant IT infrastructure is required.

Qualifications

• Bachelor's degree in CS/IT or related field.
• Minimum 5 years in infrastructure, platform, or Microsoft technologies.
• Strong Windows and Linux server administration.
• Expertise with AD, DNS, and enterprise infrastructure.
• Solid VMware vSphere and Hyper-V experience.
• Experience with SAN/NAS, backup, DR environments.
• Knowledge of Exchange Server, Exchange Online, 365, hybrid deployments.
• Experience with Entra ID, MFA, and Conditional Access.
• VDI experience (VMware Horizon or Citrix).
• Mobility solutions (Intune/Workspace ONE).
• Security, regulatory compliance, and risk in enterprise infra.

Responsibilities

• Manage and support enterprise Windows infrastructure, VMs, servers, storage, and M365.
• Administer VMware vSphere, Hyper-V, SAN/NAS, backup, and DR solutions.
• Manage AD, Exchange Server/Online, Entra ID, 365, Teams, SharePoint.
• Lead Exchange Online migrations, hybrid deployments, upgrades, decommissioning.
• Design and support remote access, VDI, and mobility solutions.
• Ensure high availability, patching, capacity planning, and reliability.
• Lead modernization, cloud adoption, migrations, platform transformation.
• Oversee change, incident, problem, and release management.
• Develop DR strategies, replication plans, and business continuity measures.
• Monitor security posture and regulatory compliance.
• Collaborate with network, security, apps, and business teams.
• Manage vendors, contracts, and lifecycle activities.

Skills

Strong communication

Analytical skills

Vendor management

Project leadership

Problem solving

Education

Bachelor's degree in Computer Science, Information Technology, or related discipline

Tools

VMware vSphere

Microsoft Hyper-V

Windows Server

Linux Server

Active Directory

DNS

Exchange Server

Exchange Online

Microsoft 365

Entra ID

MFA / Conditional Access

VDI (VMware Horizon / Citrix)

Intune / Workspace ONE

PowerShell

Job description

Classy Wheeler Limited is seeking a Technical Services Manager to lead Windows Platform, M365, Exchange, storage and virtualization for a banking environment in Hong Kong’s Kwun Tong.

The role involves managing enterprise infrastructure, migrations, DR planning, security controls, and collaboration with network, security, and application teams to ensure high availability and regulatory compliance. A minimum of 5 years in relevant IT infrastructure is required.