Team Lead, Relationship Manager, SME Banking

DBS Bank; Hong Kong; On-site; HKD 400,000 - 600,000; Full time

Job summary

DBS Bank is seeking a Relationship Manager in Hong Kong to lead a team focused on growing the SME business. Responsibilities include managing a portfolio of SME customers, setting sales targets, and providing banking solutions. Candidates should have a relevant degree and strong communication skills. The role demands compliance with internal regulations and includes performing regulated activities. Join DBS Bank to develop your career in a dynamic environment.

Qualifications

• Preferably degree holder in Business Administration, Marketing or Economics.
• Good communication skills, strong interpersonal and negotiation skills, good teamwork spirit.
• Must be registered RI with relevant passes in HKSI Licensing Examination.

Responsibilities

• Lead a team of Relationship Managers to grow the SME business.
• Manage the existing SME customers’ portfolio with suitable banking solutions.
• Work towards KPI target goals for customer portfolio management.
• Cross-sell and upsell appropriate SME banking solutions.
• Submit credit reviews and maintain credit review extension rates.
• Conduct ongoing KYC/KYB of existing corporate customers.
• Maintain a quality loan and deposit portfolio by monitoring.
• Protect bank information and assets.
• Comply with regulatory conduct and compliance standards.
• Perform regulated activities under the Securities and Futures Ordinance.

Skills

Good communication skills

Strong interpersonal and negotiation skills

Teamwork spirit

Education

Degree in Business Administration, Marketing or Economics

Job description

Business Function

Corporate and Investment Banking provides corporate customers with a full range of commercial banking products and services, including cash management services, current accounts, time deposits, trade finance, working capital finance, term loans and foreign exchange. Through our continued commitment, DBS has cultivated long‑standing relationships with its customers in the region that are based on account relationship management, service differentiation, product development and rigorous credit standards.

Responsibilities

• Lead a team of Relationship Managers to grow the SME business, set sales targets and goals. Provide training and guidance to achieve the defined goals.
• Manage the existing SME customers’ portfolio by extending suitable banking solutions, defending the portfolio by exploring business opportunities with a primary focus on deepening customers’ wallets as directed by senior management.
• Work towards target goals set in KPI by defending the existing customer portfolio and reactivating sleeping customers in line with the Department/Cluster’s strategy.
• Cross‑sell and upsell a full range of appropriate SME banking solutions according to the needs of customers.
• Submit credit reviews, CDD reviews and various reports with adequate supporting documents to maintain and improve the overall credit review extension rate of SME/PMT borrowing.
• Conduct ongoing KYC/KYB of existing corporate customers in strict compliance with all internal and external regulations and policies.
• Maintain a good quality loan and deposit portfolio by proper monitoring on account performance and business viability of customer.
• Protect bank information and assets under authorized and authenticated usage.
• Comply with the highest regulatory conduct, compliance standards and practices defined by internal and external requirements including sanctions, anti‑money laundering (AML) and other regulations.
• Perform regulated activities, type 1 and 4 specified under the Securities and Futures Ordinance (SFO).

Requirements

• Preferably degree holder in Business Administration, Marketing or Economics.
• Good communication skills, strong interpersonal and negotiation skills, good teamwork spirit.
• Must be registered RI (Regulated Activities: Type 1 & 4) with passes in HKSI Licensing Examination Papers 1, 7 & 8; or equivalent.

Location

The Center

Job

Relationship Management

Schedule

Regular