Relationship Manager, Business Banking, SME Banking

DBS Bank Ltd; Hong Kong; On-site; HKD 480,000 - 900,000; Full time

Job summary

DBS Bank Ltd in Hong Kong seeks a seasoned Relationship Manager to manage an SME lending and cash management portfolio from Mira Place Tower A. You will deepen wallets, cross-sell a full range of SME banking solutions, and defend the portfolio against attrition while aligning with senior management strategy.

The role requires solid credit assessment, strong communication in English and Putonghua, and proven negotiation and teamwork skills.

Qualifications

• Degree in Business Administration, Marketing or Economics preferred.
• Strong credit evaluation and communication abilities in English and Putonghua.
• Proven interpersonal and negotiation skills; able to work in a team.

Responsibilities

• Manage existing SME customers’ portfolio and deepen wallet share with suitable banking solutions.
• Defend portfolio performance and reactivate sleeping customers to meet KPI targets.
• Cross-sell and upsell a full range of SME banking products according to client needs.
• Timely submission of credit reviews, CDD/KYC documentation and reports.
• Maintain loan/deposit quality and ensure compliance with AML/SFO regulatory standards.

Skills

Credit evaluation

Communication skills

Negotiation

Interpersonal skills

Teamwork

Cross-border PRC experience

Education

Business Administration

Marketing

Economics

Job description

Business FunctionCorporate and Investment Banking provides corporate customers with a full range of commercial banking products and services, including cash management services, current accounts, time deposits, trade finance, working capital finance, term loans and foreign exchange. Through our continued commitment, DBS has cultivated long-standing relationships with its customers in the region that are based on account relationship management, service differentiation, product development and rigorous credit standards.Responsibilities:To manage the existing SME customers’ portfolio by extending to them suitable banking solutions, and to defend the portfolio by exploring business opportunities with a primary focus on deepening customers’ wallets so as to get in line with the overall strategy as prescribed by senior management from time to time.To work towards target goals set in KPI by defending the existing customer portfolio as well as reactivating sleeping customers so as to get in line with the Department/Cluster’s strategyTo cross sell and upsell a full range of appropriate SME banking solutions according to the needs of customersTo timely submit credit reviews, CDD reviews and various reports with adequate supporting documents as required so as to keep improving the overall credit review extension rate of the whole SME/PMT Borrowing.To timely and accurately conduct ongoing KYC/KYB of existing corporate customers in strict compliance with all internal and external regulations and policiesTo maintain a good quality loan and deposit portfolio by proper monitoring on account performance and business viability of customerTo protect the bank information and assets under authorized and authenticated usageTo comply with the highest regulatory conduct, and compliance standards and practices as defined by internal and external requirements including the compliance with regulations and guidelines on Sanctions, Anti-Money Laundering (AML), and so on.To perform regulated activities, type 1 and 4 specified under the Securities and Futures Ordinance (SFO).Requirements:Preferably degree holder in Business Administration, Marketing or EconomicsGood credit evaluation skillGood communication in both spoken and written English and PutonghuaStrong interpersonal and negotiation skillsPRC Cross border business experienceGood teamwork spiritMust be registered RI (Regulated Activities: Type 1 & 4) with passes in HKSI Licensing Examination Papers 1, 7& 8; or equivalentThe hiring process for this role is subject to the Mandatory Reference Checking Scheme.Location:Mira Place Tower AJob:Relationship ManagementSchedule:RegularEmployee Status:Full time