Relationship Manager, SME Banking

DBS Bank; Hong Kong; On-site; HKD 300,000 - 600,000; Full time

Job summary

A premier banking institution is seeking a Relationship Manager in Hong Kong. You will focus on acquiring new liabilities accounts and managing customer inquiries. The ideal candidate has a degree in Business Administration, Marketing, or Economics, excellent communication skills in English and Putonghua, and must be a registered RI with the relevant HKSI Licensing Examination passes. This role involves monitoring account performance and ensuring compliance with banking regulations.

Qualifications

• Preferably degree holder in Business Administration, Marketing or Economics.
• Good credit evaluation skill and good teamwork spirit.
• Good communication in both spoken and written English and Putonghua.
• Strong interpersonal and negotiation skills.
• Must be registered RI with passes in HKSI Licensing Examination Papers 1, 7 & 8 or equivalent.

Responsibilities

• Acquire new liabilities accounts and capture CASA.
• Monitor account performance and control overdue situations.
• Provide prompt responses to customer inquiries.
• Liaise with other departments to solve customer problems.
• Obtain up-to-date market information to help develop new products.
• Comply with regulatory requirements and bank policies.
• Perform regulated activities as specified by authorities.

Skills

Good credit evaluation skill

Good teamwork spirit

Good communication in English and Putonghua

Strong interpersonal and negotiation skills

Education

Degree in Business Administration, Marketing or Economics

Job description

Overview

Business Function: Corporate and Investment Banking provides corporate customers with a full range of commercial banking products and services, including cash management, current accounts, time deposits, trade finance, working capital finance, term loans and foreign exchange. DBS maintains long-standing relationships with customers in the region based on account relationship management, service differentiation, product development and rigorous credit standards.

Responsibilities

• To acquire new liabilities accounts, capture CASA and penetrate various fee income products to our clients with PRC/GBA as major focus
• Monitor account performance to ensure good utilization of facilities and to control overdue situations
• Provide prompt and courteous response to customer inquiries in respect of all aspects of banking operations
• Liaise with other departments to solve problems encountered by customers
• Obtain up-to-date market information in the baking industry and help develop new products
• Comply with all regulatory requirements imposed by regulatory authorities, and policies, standards, lending guidelines and procedures of the Bank
• Perform regulated activities, type 1 and 4 specified under the Securities and Futures Ordinance (SFO)
• Comply with the registered capacity as well as any conditions imposed by the HKMA and other regulator bodies, including compliance with the applicable requirements of the Code of Conduct for Persons Licensed by or Registered with the SFC

Requirements

• Preferably degree holder in Business Administration, Marketing or Economics
• Good credit evaluation skill and good teamwork spirit
• Good communication in both spoken and written English and Putonghua
• Strong interpersonal and negotiation skills
• Must be registered RI (Regulated Activities: Type 1 & 4) with passes in HKSI Licensing Examination Papers 1, 7 & 8; or equivalent

The hiring process for this role is subject to the Mandatory Reference Checking Scheme. Please see further details here

Location: The Center

Job: Relationship Management

Schedule: Regular

Employee Status: