Talent Pipeline - Senior Client Management

dentsu; Hong Kong; Sur place; HKD 900 000 - 1 300 000; Plein temps

Résumé du poste

Dentsu in Hong Kong is seeking a Support Team Lead with a track record in agency growth to lead client accounts and deliver on targets. You will partner with Integrated Client Leads to shape strategy, drive profitability, and build a high-performing team.

You will own client relationships, pitch new business, and ensure on-brand, on-time delivery while developing junior staff and sharing knowledge across the team.

Qualifications

• Over 10 years’ experience in agency business, with a proven track record in client satisfaction and account growth
• Fluent in English and Cantonese, with strong written and spoken communication skills; Mandarin proficiency would be an advantage
• Strong leadership and motivation skills – a team leader and player
• Positive “can-do” attitude, with ability to think innovatively and creatively
• Highly effective communication skills
• Commercial / financial awareness with keen negotiation skills

Responsabilités

• Support Team lead in meeting financial target, safeguarding product delivery, and developing team members
• Establish and maintain strong partnerships with Integrated Client Leads to drive growth and profitability through actionable plans and objective monitoring
• Lead pitch in growing new business and building pipeline
• Own depth in understanding of client business – internal dynamics as well as market dynamics
• Provide insight-driven strategic direction to client business and brand for marketing communications, working alongside the Strategic Planning Team
• Deliver impactful and persuasive presentations
• Treat the client’s business as you would your own, with a focus on achieving results – gain trust and respect from the client
• Ensure high quality, on-brand, on-strategy, on-time and on-budget delivery of work at all times, acting as the trouble‑shooter alongside your business partner where necessary
• Demonstrate an ability to lead direct (when applicable) and indirect team reports in the development of their own abilities and career, identifying training requirements where applicable
• Share knowledge, vision and understanding proactively with team
• Own the financial performance of – and ultimate accountability for – your client accounts (growth, profitability, and turnover targets)

Connaissances

Client leadership

Team leadership

Strategic thinking

English fluency

Cantonese

Negotiation

Presentation skills

Financial awareness

Description du poste

• Support Team lead in meeting financial target, safeguarding product delivery, and developing team members
• Establish and maintain strong partnerships with Integrated Client Leads to drive growth and profitability through actionable plans and objective monitoring
• Lead pitch in growing new business and building pipeline
• Own depth in understanding of client business – internal dynamics as well as market dynamics
• Provide insight-driven strategic direction to client business and brand for marketing communications, working alongside the Strategic Planning Team
• Deliver impactful and persuasive presentations
• Treat the client’s business as you would your own, with a focus on achieving results – gain trust and respect from the client
• Ensure high quality, on-brand, on-strategy, on-time and on-budget delivery of work at all times, acting as the trouble‑shooter alongside your business partner where necessary
• Demonstrate an ability to lead direct (when applicable) and indirect team reports in the development of their own abilities and career, identifying training requirements where applicable
• Share knowledge, vision and understanding proactively with team
• Own the financial performance of – and ultimate accountability for – your client accounts (growth, profitability, and turnover targets)

Requirements

• Over 10 years’ experience in agency business, with a proven track record in client satisfaction and account growth
• Fluent in English and Cantonese, with strong written and spoken communication skills; Mandarin proficiency would be an advantage
• Strong leadership and motivation skills – a team leader and player
• Positive “can-do” attitude, with ability to think innovatively and creatively
• Highly effective communication skills
• Commercial / financial awareness with keen negotiation skills

If this resonates with your background and interests, we would welcome you to share your profile and portfolio (if available). The scope of potential roles will be shaped based on experience and seniority, and we look forward to connecting with suitable talent for further discussion