(Senior) Account Manager

dentsu; Hong Kong; On-site; HKD 420,000 - 540,000; Full time

Benefits offered by this job

5 days work

Attractive compensation package

Job summary

Dentsu in Hong Kong is seeking an experienced Account Servicing professional to independently manage end-to-end delivery of integrated campaigns for key clients. You will act as the primary day-to-day contact, ensuring objectives, timelines and quality standards are met.

You will translate client briefs into actionable internal tasks, coordinate with cross-functional teams, and collaborate with agency partners to ensure smooth campaign implementation.

Qualifications

• 3+ years’ experience in account servicing within an advertising, design or digital agency environment.
• Fluent in English and Cantonese with strong written and spoken communication skills; Mandarin helpful.
• Strong communication skills with ability to manage senior stakeholders and work with cross-functional teams.
• Proactive, resourceful and able to drive initiatives within the agency and with clients.

Responsibilities

• Independently manage and oversee end‑to‑end delivery of integrated campaigns for key clients, ensuring objectives, timelines, and quality standards are met.
• Act as the primary day‑to‑day contact for client stakeholders, building strong relationships and identifying opportunities for organic account growth.
• Translate client briefs into clear internal task briefs, collaborating with strategy, execution and post‑campaign analysis teams.
• Coordinate with agency partners and third‑party vendors on scopes, quotations, schedules and deliverables for smooth campaign implementation.
• Provide guidance and informal mentoring to junior team members to uplift overall client servicing standards.

Skills

Account management

Client servicing

Campaign coordination

Job description

• Independently manage and oversee end‑to‑end delivery of integrated campaigns for key clients, ensuring objectives, timelines, and quality standards are met
• Act as the primary day‑to‑day contact for client stakeholders, building strong relationships and identifying opportunities for organic account growth
• Translate client briefs into clear internal task briefs, collaborating closely with different teams on strategy, execution, and post‑campaign analysis
• Coordinate with agency partners and third‑party vendors on scopes, quotations, schedules and deliverables to ensure smooth campaign implementation
• Provide guidance, feedback and informal mentoring to junior team members to uplift the overall standard of client servicing

Requirements

• At least 3 years’ experience in account servicing within an advertising, design or digital agency environment, with a strong track record in client satisfaction and account growth
• Fluent in English and Cantonese, with strong written and spoken communication skills; Mandarin proficiency would be an advantage
• Strong communication skills with the ability to manage senior stakeholders and collaborate effectively with cross‑functional internal teams
• Proactive, resourceful and comfortable driving initiatives within the agency and with clients, with the ability to think independently and innovatively
• A “people” person with a collaborative attitude, high attention to detail and experience guiding or mentoring junior team members preferred

We offer 5 days' work and attractive compensation package to suitable candidates.

Please note that only short-listed applicants will be notified. All information provided will be treated in strictly confidential and used solely for recruitment purposes.