A consulting firm seeks a System Engineer in Hong Kong to provide end-to-end support for the application development process. Responsibilities include installation, configuration, and troubleshooting, ensuring smooth operation post go-live. Candidates should have a higher diploma in computer science or related discipline, with at least 2 years' experience. The position offers a competitive salary range of 25-40K along with annual leave and a friendly work environment.
Qualifications
Minimum of 2 years' experience as a system engineer.
Ability to collect user requirements and streamline processes.
Excellent communication and documentation skills.
Responsibilities
Provide end-to-end application support including installation and configuration.
Handle and troubleshoot system issues post go-live.
Liaise with departments for project implementation and UAT.
Provide on-call support to ensure system smoothness.
Monitor platform and maintain high service levels.
Skills
System troubleshooting
User requirement analysis
Documentation skills
Customer service
Education
Higher Diploma in Computer or related discipline
Job description
SW8740 |07 Jan 2025
Responsible for end-to-end support for application evelopment process including but not limited to installation, configuration, simulation or testing environment preparation.
Support users on system related issue handling and troubleshooting upon go-live.
To perform, liaise with relevant departments for project implementation tasks, requirement analysis, UAT etc.
Ensure the system run smoothly by provdig on-call support to operation team.
Monitor the platform, taking proactive action to maintain high level of support service.
Higher Diploma in Computer or related discipline.
Experience on system engineer with at least 2 years’ experience.
Well versed in collecting user requirements, streamlining & defining processes and preparing documentations.
Good attitude, Good customer service, Well communication and documentation skill.