Student Registry & Enquiries Assistant

Hong Kong University of Science and Technology (HKUST); Hong Kong; On-site; HKD 201,000 - 335,000; Full time

Benefits offered by this job

Annual leave

Medical benefits

Dental benefits

Job summary

Hong Kong University of Science and Technology (HKUST) is seeking a capable administrator to join the Registry Services Team. You will provide clerical support for credit transfer and graduation, handling inquiries by phone, email and in person, and maintaining student data with campus systems.

The role involves supporting student-related events and requires good English and Chinese language skills, plus proficiency in Word and Excel.

Qualifications

• Higher diploma or above, preferably a bachelor's degree.
• Good command of written and spoken English and Chinese (Cantonese and Putonghua).
• Proficient in Microsoft Office applications (Word and Excel).
• Meticulous and a strong team player with good interpersonal and communication skills.

Responsibilities

• Handle enquiries and submissions via phone, email and face-to-face interactions with students and staff.
• Collect and update student information and perform systems operations with computer packages.
• Provide logistics support to student-related events.

Skills

English proficiency

Cantonese

Putonghua

Interpersonal skills

Teamwork

Education

Higher Diploma or above

Bachelor's degree preferred

Tools

Microsoft Word

Microsoft Excel

Job description

Hong Kong University of Science and Technology (HKUST) is seeking a capable administrator to join the Registry Services Team. You will provide clerical support for credit transfer and graduation, handling inquiries by phone, email and in person, and maintaining student data with campus systems.

The role involves supporting student-related events and requires good English and Chinese language skills, plus proficiency in Word and Excel.