Administrative Officer (ARS)

The Hong Kong University of Science and Technology (Guangzhou); Hong Kong; On-site; HKD 211,000 - 282,000; Full time

Job summary

The Hong Kong University of Science and Technology (Guangzhou) invites applications for the role of Administrative Officer (ARS) in the Department of Academic Registry Services. You will handle day-to-day administrative tasks, manage student records, and support governance processes in a dynamic university setting.

Responsibilities include producing official records, generating reports from SIS or related systems, handling inquiries, developing e-forms and systems, and providing logistics and

Qualifications

• Bachelor's degree or above.
• Excellent command of written and spoken English and Chinese.
• Proficiency in Microsoft Office applications (including Excel, Word, PowerPoint and Outlook).
• Proactive, self-motivated and able to demonstrate initiative and work collaboratively.
• Excellent interpersonal, organizational, detail-oriented and problem-solving skills, with demonstrated ability to produce quality work under tight timelines.
• Sensitive to people from all cultures.

Responsibilities

• Be responsible for the day-to-day administrative functions in the Academic Registry Services (ARS), which may include processing student data related to program registration, class scheduling, examination, and graduation.
• Produce official records of study, such as Testimonial, transcripts and Award Certificate Letter to students.
• Generate reports using Student Information System (SIS) and other platforms and analyze student data in response to requests from other departments and stakeholders.
• Assist with general inquiries regarding academic policies, procedures, and requirements from students, faculty, and staff.
• Support development and enhancement of various e-forms and systems.
• Provide administrative and logistical support to the ARS, including assistance with archives management, assets management, IT information liaison, procurement, reimbursement, etc.
• Perform any other duties and responsibilities as assigned.

Skills

English & Chinese proficiency

Proactive work attitude

Interpersonal skills

Organizational skills

Detail orientation

Problem solving

Cultural sensitivity

Education

Bachelor's degree or above

Tools

MS Office

Excel

Word

PowerPoint

Outlook

Job description

The Hong Kong University of Science and Technology (Guangzhou) View all jobs

Job Title: Administrative Officer（ARS）Department: Department of Academic Registry Services (ARS), HKUST(GZ)Job Posting DetailsFormally established in June 2022, the Hong Kong University of Science and Technology (Guangzhou)(HKUST(GZ)) is a cooperatively-run university between the Chinese mainland and the Hong Kong Special Administrative Region. HKUST(GZ) has obtained approval from the Ministry of Education (MoE) and become the first legally-independent educational institution co-established by the Mainland and Hong Kong since the announcement and implementation of the "Outline Development Plan for the Guangdong-Hong Kong-Macao Greater Bay Area" and the "Overall Plan for Deepening Globally Oriented Comprehensive Co-operation amongst Guangdong, Hong Kong and Macao in Nansha of Guangzhou". With a spirit of pioneering innovation, HKUST(GZ) charts new territories in cross-disciplinary education and explores new frontiers in pedagogies, aiming to serve as a role model of the mainland-Hong Kong integrated educational development and become a world-famous high-level university, endeavoring to nurture future-oriented, high-level and innovative talents.In response to the increasingly complex challenges faced by the rapidly changing world, HKUST(GZ) adopts a brand-new and cross-disciplinary academic structure featuring "Hub" and "Thrust" to substitute the conventional one characterized by "school" and "department", facilitating cross-disciplinary integration while vigorously developing emerging and frontier disciplines. This is a groundbreaking move in the higher education community across the globe.

Duties

• Be responsible for the day-to-day administrative functions in the Academic Registry Services (ARS), which may include processing student data related to program registration, class scheduling, examination, and graduation.
• Produce official records of study, such as Testimonial, transcripts and Award Certificate Letter to students.
• Generate reports using Student Information System (SIS) and other platforms and analyze student data in response to requests from other departments and stakeholders.
• Assist with general inquiries regarding academic policies, procedures, and requirements from students, faculty, and staff.
• Support development and enhancement of various e-forms and systems.
• Provide administrative and logistical support to the ARS, including assistance with archives management, assets management, IT information liaison, procurement, reimbursement, etc.
• Perform any other duties and responsibilities as assigned.

Qualifications

• A bachelor's degree or above.
• Excellent command of written and spoken English and Chinese.
• Proficiency in Microsoft Office applications (including Excel, Word, PowerPoint and Outlook).
• Proactive, self-motivated and able to demonstrate initiative and work collaboratively.
• Excellent interpersonal, organizational, detail-oriented and problem-solving skills, with demonstrated ability to produce quality work under tight timelines.
• Sensitive to people from all cultures.

This is a Mainland appointment, and the appointee will be offered a contract by HKUST(GZ) entity in accordance with the Mainland labor laws and regulations.

HKUST (GZ) is an equal opportunities employer and is committed to our core values of inclusiveness, diversity, and respect.