Assistant Officer (Registry) - Academic Registry

Hong Kong University of Science and Technology (HKUST); Hong Kong; On-site; HKD 201,000 - 335,000; Full time

Benefits offered by this job

Annual leave

Medical benefits

Dental benefits

Job summary

Hong Kong University of Science and Technology (HKUST) is seeking a capable administrator to join the Registry Services Team. You will provide clerical support for credit transfer and graduation, handling inquiries by phone, email and in person, and maintaining student data with campus systems.

The role involves supporting student-related events and requires good English and Chinese language skills, plus proficiency in Word and Excel.

Qualifications

• Higher diploma or above, preferably a bachelor's degree.
• Good command of written and spoken English and Chinese (Cantonese and Putonghua).
• Proficient in Microsoft Office applications (Word and Excel).
• Meticulous and a strong team player with good interpersonal and communication skills.

Responsibilities

• Handle enquiries and submissions via phone, email and face-to-face interactions with students and staff.
• Collect and update student information and perform systems operations with computer packages.
• Provide logistics support to student-related events.

Skills

English proficiency

Cantonese

Putonghua

Interpersonal skills

Teamwork

Education

Higher Diploma or above

Bachelor's degree preferred

Tools

Microsoft Word

Microsoft Excel

Job description

Job Posting Details

Department: Academic Registry

The Academic Registry is looking for a suitable candidate to join the Registry Services Team in providing support to the implementation of academic policies and student-related administration. The appointee will provide clerical support in credit transfer and graduation.

The major duties include:

• handling enquiries and submissions in the form of phone calls, emails and face-to-face interactions, received from students and staff in the University;
• collecting and updating student information and processing systems operations with the aid of computer packages;
• providing logistics support to student-related events.

Applicants should have a higher diploma or above, preferably a bachelor’s degree, with good command of written and spoken English and Chinese (Cantonese and Putonghua) and possess good computer literacy especially in Microsoft Office applications (Word and Excel). The ideal candidate should be meticulous at work, and be a strong team player with sound interpersonal and communication skills.

(Duration: 2 years, renewable)

Starting salary will be commensurate with qualifications and experience. Fringe benefits including annual leave, medical and dental benefits will be provided. A gratuity will be payable upon successful completion of contract.

(Information provided by applicants will be used for recruitment and other employment-related purposes.Applicants should read th__ePersonal Information Collection Statementb__efore submission of application.)

HKUST is an equal opportunities employer and is committed to our core values of inclusiveness, diversity, and respect.