Strategic eCommerce & Commercial Growth Lead, HK/MO

惠康; Hong Kong; On-site; HKD 600,000 - 900,000; Full time

Benefits offered by this job

Annual Fixed Bonus

5-Day Work Week

Paid Leave

Employee Medical Coverage

Staff Purchase Discount

Job summary

IKEA Hong Kong is seeking an experienced eCommerce Sales & Commercial Activity Manager to lead the eCommerce function, set annual targets, and drive growth across digital channels. You will manage merchandising, partnerships, and customer engagement to achieve ambitious profitability goals, while leading a high-performing Core Area Leaders team.

You will shape long-term strategies, budgets, and cross-functional collaboration, ensuring a seamless omnichannel experience aligned with IKEA values.

Qualifications

• Minimum 8 years in eCommerce sales or related commercial function.
• Proven track record growing and optimising an eCommerce business to hit sales targets.
• Strong commercial acumen with data-driven decision making.
• Experience leading and developing high-performing teams.

Responsibilities

• Set and execute the annual eCommerce sales strategy and targets.
• Collaborate across functions to realise the commercial plan.
• Manage eCommerce activities and merchandising with Core Area Leaders.
• Drive growth, profitability and GP through product mix and tactics.
• Identify partnerships and external opportunities to expand growth.
• Lead campaigns that deliver measurable ROI and enhance customer journey.
• Guide data analytics to derive insights on performance and behaviour.
• Establish effective cross-functional ways of working and information sharing.

Skills

8+ years eCommerce

Commercial acumen

Data-driven mindset

People leadership

Stakeholder management

Job description

IKEA Hong Kong is seeking an experienced eCommerce Sales & Commercial Activity Manager to lead the eCommerce function, set annual targets, and drive growth across digital channels. You will manage merchandising, partnerships, and customer engagement to achieve ambitious profitability goals, while leading a high-performing Core Area Leaders team.

You will shape long-term strategies, budgets, and cross-functional collaboration, ensuring a seamless omnichannel experience aligned with IKEA values.