A regional IT services provider in Hong Kong is seeking a Client Service Lead to drive strategic relationships within the Communications, Media & Technology sector. The role involves managing key client interactions to achieve high satisfaction scores and promoting brand development in the public sector. The ideal candidate will possess extensive experience in IT or ICT consulting, strong sales acumen, and a degree in a relevant field. This position offers a dynamic environment focusing on innovative technology solutions.
Qualifications
15+ years in IT or ICT Consulting industry with 8+ years focused on Communications, Media & Technology.
Ability to architect value to clients and a strong sales acumen.
Understanding of social styles techniques to manage stakeholders.
Responsibilities
Originate relationships and pursue strategic deals in the HK Enterprise sector.
Drive new annual revenue with good profit margin from the public sector.
Build brand via external market development events.
Develop a point of view annually to strengthen brand position.
Skills
Sales acumen
Communication skills
Stakeholder management
Customer-focused
Ability to adapt to new technologies
Education
Degree in Electrical/Electronic Engineering/Computer Science or related discipline
MBA preferable
Job description
A regional IT services provider in Hong Kong is seeking a Client Service Lead to drive strategic relationships within the Communications, Media & Technology sector. The role involves managing key client interactions to achieve high satisfaction scores and promoting brand development in the public sector. The ideal candidate will possess extensive experience in IT or ICT consulting, strong sales acumen, and a degree in a relevant field. This position offers a dynamic environment focusing on innovative technology solutions.