Strategic Brand & Retail Operations Lead (HK/MO)

CHARLES & KEITH GROUP; Hong Kong; Vor Ort; HKD 900.000 - 1.200.000; Vollzeit

Zusammenfassung

CHARLES & KEITH GROUP in Hong Kong and Macau seeks a Senior Retail Operations Manager to drive excellence across the network. You will lead Area Managers, translate brand objectives into actionable store strategies, and partner with landlords for site opportunities.

You will optimize operations, monitor sales KPIs, guard gross margins, and ensure superior in-store experiences. Fluency in Cantonese and English is required; Mandarin is advantageous.

Qualifikationen

• Minimum 5–8 years in retail operations or brand management.
• 2–3 years in a supervisory/managerial role overseeing store operations.
• Fluent in Cantonese and English; Mandarin is an advantage.

Aufgaben

• Collaborate with GM to translate brand objectives into sales and operational strategies for HK and Macau.
• Lead Area Manager to ensure store standards, optimize locations, and drive growth with landlords and site proposals.
• Monitor sales performance, manage inventory/VM coordination, and report KPIs to GM.

Kenntnisse

Retail operations

Brand management

Leadership

Commercial analytics

Jobbeschreibung

CHARLES & KEITH GROUP in Hong Kong and Macau seeks a Senior Retail Operations Manager to drive excellence across the network. You will lead Area Managers, translate brand objectives into actionable store strategies, and partner with landlords for site opportunities.

You will optimize operations, monitor sales KPIs, guard gross margins, and ensure superior in-store experiences. Fluency in Cantonese and English is required; Mandarin is advantageous.