Solutions Consultant (FTNS/Telecom)

HKBN; Hong Kong; On-site; HKD 480,000 - 780,000; Full time

Job summary

HKBN is seeking a Solutions Consultant in Hong Kong to lead presales solution design and tender activities within a telecom/ICT context. You will prepare technical proposals, conduct proofs of concept, and coordinate with sales, product, and engineering teams to ensure feasible, high-quality designs.

Ideally you bring 3-5 years of ICT/telecom consulting experience, strong Chinese and English communication skills, and a customer-oriented mindset.

Qualifications

• Bachelor's Degree in computer sciences or IT related disciplines with 3-5 years experience in ICT & Telecom solutions consulting.
• Experience with Telecom products including MPLS, IEPL, MetroNet, Internet, WiFi, etc.
• Knowledge of ICT products including Cisco, Avaya, Ali Cloud, AWS Cloud, Azure Cloud, Fortinet, Juniper, Ruckus, etc.
• Proficient in written and spoken Mandarin, Cantonese and English, good communication and presentation skills.
• Customer oriented, cooperative, responsible, pleasant, patient, and proactive attitude.

Responsibilities

• First point of contact for customers during the sales cycle around the solution design.
• Presales activities including solution design, preparation of technical proposal, proof of concept test and tender management
• Assist in responses to RFPs.
• Work with Sales, Product, Engineering, IT and external partners/vendors.
• Engage with service fulfilment to ensure high quality designs and on-time delivery.
• Grow the team through knowledge sharing and training.
• Balance pre-sales, technical support and service fulfilment responsibilities as needed.

Skills

Multilingual (Mandarin/Cantonese/EN)

Strong communication/presentation

Presales/solution design

Education

Bachelor's degree in IT/CS

Tools

MPLS

IEPL

MetroNet

Internet/WiFi

Cisco/AWS/Azure cloud

Fortinet/Juniper/Ruckus

Job description

About the job Solutions Consultant (FTNS/Telecom)

Responsibilities:

• First point of contact for customers during the sales cycle around the solution design.
• Responsible for presales activities including solution design, preparation of technical proposal, proof of concept test and tender management
• Assist materially in the preparation of responses to RFPs.
• Work closely with internal Sales, Product, Engineering, Business Planning, IT & other areas of the business, including external partners / vendors.
• Engage with the service fulfilment team to ensure there is consistency in high quality designs and feasible for on time delivery of solution.
• Work in a tight knit team that will grow in line with customer acquisition through knowledge sharing / training.
• Be flexible balancing pre-sales, technical support and service fulfilment responsibility occasionally at any given time.

Requirements:

• Bachelors Degree in computer sciences or other IT related disciplines with at least 3-5 years experience in ICT & Telecom solutions consulting
• Good knowledge and experienced in various Telecom products including MPLS, IEPL, MetroNet, Internet, WiFi, etc
• ICT related products including Cisco, Avaya, Ali Cloud, AWS Cloud, Azure Cloud, Fortinet, Juniper, Ruckus, etc
• Proficient in written and spoken Mandarin, Cantonese and English, good communication and presentation skills
• Customer oriented, cooperative, responsible, pleasant, patient, and proactive working attitude