Solution Consultant (Cloud/ICT Solutions)

HKT; Hong Kong; On-site; HKD 480,000 - 640,000; Full time

Benefits offered by this job

Team collaboration

Job summary

HKT is seeking a Solution Consultant (Cloud/ICT) to work with sales on identifying client needs, designing tailored ICT solutions, and delivering compelling presentations to win business. You’ll handle discovery, PoC planning, and tender responses, collaborating across teams to ensure value and feasibility of proposals.

Requires 3–5+ years in ICT, certifications like CCNA/CCNP or cloud architect, and experience in RFP/RFQ processes.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field.
• 3–5+ years in ICT, technical presales or solutions architect capacity.
• Valid industry certifications (CCNA/CCNP, Cloud Architect certs, CISSP/CISM).
• Proven track record handling high-value RFP/RFQ/RFI processes.
• Deep understanding of SD-WAN, Zero Trust, multi-cloud, managed services.

Responsibilities

• Engage with clients to understand business challenges and design high-level ICT solutions.
• Deliver technical presentations and product demos to C-level and technical staff.
• Lead technical responses for RFPs/RFQs ensuring requirements are met.
• Plan and oversee PoCs/pilots to validate solutions against client needs.
• Collaborate with sales, solution specialists, and implementation teams to align on market needs.

Skills

Technical Discovery

Solution Design

Presentations

RFP/RFQ responses

PoC Planning

Pricing Proposals

Strategic Collaboration

CCNA/CCNP

AWS/Azure/GCP Architect

CISSP/CISM

Education

Bachelor's degree in Computer Science/IT/Engineering

Tools

CCNA/CCNP

AWS/Azure/GCP Solutions Architect

CISSP/CISM

Job description

Solution Consultant (Cloud/ICT Solutions)

The Pre-sales ICT Solutions Consultant is a technical expert and strategic partner to the sales team, focusing on identifying client needs, designing tailored ICT solutions, and delivering compelling presentations to win new business.

This role focuses entirely on the activities prior to contract signing, including discovery, proposal creation, Proof of Concept (PoC) planning, and tender responses.

Key Responsibilities

Technical Discovery & Solution Design:Engage with potential clients to understand business challenges and design high-level, cost-effective ICT solutions covering Cloud, Data Center, Network Security, VoIP, or SD-WAN.

Presentations & Demonstrations:Deliver technical presentations and product demonstrations to C-level executives and technical staff to demonstrate the value and feasibility of proposed solutions.

Tender/RFP Response Management:Lead the technical responses for Requests for Proposals (RFPs) and Request for Quotations (RFQs), ensuring compliance with technical requirements and client needs.

Proof of Concept (PoC) & Pilot Support:Plan and oversee PoCs or pilot implementations to validate that proposed solutions meet client requirements.

Costing & Proposal Preparation:Work with vendors and the internal finance team to develop comprehensive, accurate pricing proposals and bill of materials (BoM).

Strategic Collaboration:Act as a bridge between the sales team, solution specialist and technical implementation teams, providing feedback on market requirements and customer trends.

Required Qualifications

Education: Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.

Professional Experience: 3–5+ years of experience in ICT, specifically within a technical presales or solutions architect capacity.

Technical Certifications: Valid industry certifications such as CCNA/CCNP (Networking), AWS/Azure/GCP Solutions Architect (Cloud), or CISSP/CISM (Security).

Project Exposure: Proven track record of handling high-value RFP/RFQ/RFI (Request for Proposal) processes.

Industry Knowledge: Deep understanding of modern ICT trends (e.g., SD-WAN, Zero Trust, Multi-cloud, Managed Services).

Problem Solving: Identifying technical gaps and risks within complex client requirements.

Strategic Communication: Using targeted questioning to uncover hidden client needs and motivations.

• Which of the following statements best describes your right to work in Hong Kong?
• How many years' experience do you have as a Solutions Consultant?

Telecommunications & Internet Service Providers More than 10,000 employees

PCCW Group is a global company headquartered in Hong Kong which holds interests in telecommunications, media, IT solutions, property development and investment, and other businesses.

The Company holds a majority stake in the HKT Trust and HKT Limited, Hong Kong’s premier telecommunications service provider and leading operator of fixed-line, broadband, mobile communication and media entertainment services. HKT delivers end-to-end integrated business transformation solutions and has built a digital ecosystem integrating its loyalty programme, e-commerce, travel, insurance, big data analytics, fintech and healthtech services to deepen its relationship with customers.

PCCW Group is a global company headquartered in Hong Kong which holds interests in telecommunications, media, IT solutions, property development and investment, and other businesses.

The Company holds a majority stake in the HKT Trust and HKT Limited, Hong Kong’s premier telecommunications service provider and leading operator of fixed-line, broadband, mobile communication and media entertainment services. HKT delivers end-to-end integrated business transformation solutions and has built a digital ecosystem integrating its loyalty programme, e-commerce, travel, insurance, big data analytics, fintech and healthtech services to deepen its relationship with customers.

What can I earn as a Solutions Consultant