Solution Specialist / Business Analyst

HKT; Hong Kong; On-site; HKD 420,000 - 660,000; Full time

Job summary

HKT in Hong Kong is seeking a Solution Specialist to work on an eMPF platform development, coordinating with multiple stakeholders to deliver analytics-driven improvements across business areas.

The role emphasizes requirements gathering, documentation, and collaboration with developers, designers and project managers; SQL knowledge is a plus, and fluency in Canto, Mandarin and English is expected to support international communications.

Qualifications

• 3-5 years' experience as technical solution analyst
• Experienced working on large-scale transformation project
• Skilled in requirement gathering and documentation
• Knowledge of SQL and basic programming is bonus
• Fluency in Canto and Mandarin and English

Responsibilities

• Partner with users to diagnose core business challenges and design tailored analytical solutions.
• Collaborate with cross-functional teams including developers, designers, and project managers to deliver products that align with business objectives.
• Analyse front-to-back application impacts and interpreted requirements to identify value-creation opportunities.
• Support project management through planning, and the creation of functional specifications and UAT documentation.
• Good communication and personality

Skills

SQL

Requirement gathering

Documentation

Canto

Mandarin

English

Job description

We are seeking for a Solution Specialist for a eMPF platform development. This large-scale project involves numerous stakeholders and aims to enhance processes across multiple business areas.

The ideal candidate will have:

3-5 years' experience as technical solution analyst

Experienced working on large-scale transformation project

Skilled in requirement gathering and documentation

Knowledge of SQL and basic programming is bonus

Fluency in Canto and Mandarin and English

Responsibilities:

Partner with users to diagnose core business challenges and design tailored analytical solutions.

Collaborate with cross-functional teams including developers, designers, and project managers to deliver products that align with business objectives.

Analyse front-to-back application impacts and interpreted requirements to identify value-creation opportunities.

Support project management through planning, and the creation of functional specifications and UAT documentation.

Good communication and personality

Telecommunications & Internet Service Providers More than 10,000 employees

PCCW Group is a global company headquartered in Hong Kong which holds interests in telecommunications, media, IT solutions, property development and investment, and other businesses.

The Company holds a majority stake in the HKT Trust and HKT Limited, Hong Kong’s premier telecommunications service provider and leading operator of fixed-line, broadband, mobile communication and media entertainment services. HKT delivers end-to-end integrated business transformation solutions and has built a digital ecosystem integrating its loyalty programme, e-commerce, travel, insurance, big data analytics, fintech and healthtech services to deepen its relationship with customers.

PCCW Group is a global company headquartered in Hong Kong which holds interests in telecommunications, media, IT solutions, property development and investment, and other businesses.

The Company holds a majority stake in the HKT Trust and HKT Limited, Hong Kong’s premier telecommunications service provider and leading operator of fixed-line, broadband, mobile communication and media entertainment services. HKT delivers end-to-end integrated business transformation solutions and has built a digital ecosystem integrating its loyalty programme, e-commerce, travel, insurance, big data analytics, fintech and healthtech services to deepen its relationship with customers.

What can I earn as a Solutions Specialist