Senior Sales Manager (Regional Telecom Carrier) - IC

Classy Wheeler Limited; Hong Kong; Sur place; HKD 900 000 - 1 200 000; Plein temps

Résumé du poste

A regional IT services provider in Hong Kong is seeking a Senior Sales Manager to develop new business and manage key accounts. The ideal candidate will have 10-15 years of experience in business development within the Telco and ICT sectors, with proven skills in account management and customer relationship building. Responsibilities include generating revenue and providing exceptional customer experiences. Fluency in English and Mandarin is required, along with strong presentation and negotiation skills. This role is a significant opportunity for career advancement in a dynamic environment.

Qualifications

• 10-15 years of experience in business development and account management.
• Knowledge of telecommunication network technologies.
• Strong presentation and proposal writing skills.

Responsabilités

• Develop new and existing business opportunities.
• Manage key accounts and customer relationships.
• Conduct market analysis and provide feedback.

Connaissances

Business development

Account management

Sales strategies

Customer relationship management

Presentation skills

Problem-solving

Negotiation

Effective communication

Formation

Bachelor Degree or above in related disciplines

Outils

Salesforce

Office 365

Description du poste

Senior Sales Manager (Regional Telecom Carrier) - IC

Client Description: Regional IT services and solutions provider.

Responsibilities

• Develop new and existing business
• Generate new revenue from customers to meet an assigned annual sales quota
• Manage customer relationships to ensure customer satisfaction in order to increase sales revenue
• Manage key accounts and develop long term business relationships with customers
• Aggressively generate and pursue sales leads to develop new sources of revenue from corporate customers to meet or exceed annual quota
• Respond to telecommunication requirements and IT related inquiries from potential corporate and international customers
• Manage all stages of the sales cycle including developing leads through cold-calling, qualifying prospects, customized proposal development, contract negotiation, and project implementation
• Follow through with all internal post-sales processes, including submitting paperwork for all order processes, coordinating to ensure services are turned up in a timely manner and any other post-sales issues (i.e. billing, collection etc); work with various individuals across departments to ensure delivery of results
• Provide exceptional customer experience for prospects and clients to develop long term business opportunities
• Complete annual strategic sales action plans
• Forecast business as required by management in order to ascertain demand for products and services
• Provide competitive market feedback on a regular basis in order to ensure products remain competitive in the marketplace
• Propose business and telecommunication solutions
• Assess client's existing and future requirements
• Deliver formal customer presentations
• Write and present customer proposals
• Evaluate and select vendors
• Negotiate with customers at the senior management / director levels

Job Requirements

• Bachelor Degree or above in related disciplines
• At least 10-15 years relevant experience in business development and account management in the Telco, ICT, Cloud, Cybersecurity and system integrators industries
• Knowledge on telecommunication network including voice, data, WAN, data centre and network infrastructure technologies
• Knowledge on ICT technologies and services including unified communications, video conference, IT security, network optimization, cloud etc
• Understanding of managed services and/or managed security services competition and market landscape
• Capable to deliver strong selling pitches and presentation in PowerPoint, business proposal writeup as well as hands‑on experience in bidding tender and official RFP/RFQ.
• Must be a self‑driven, energetic, resourceful, creative person with strong leadership.
• Able to project strong, positive image of self and company.
• Talent in resolving internal and external issues and compliant with corporate policy.
• Able to master corporate system workflow and order process related to sales role. Especially, skills in using Salesforce for CRM and pipeline management.
• Proficient in communication via digital and social media channel; must be O365 skillful user.
• English and Mandarin speaking; English and Chinese writing and word processing skill.
• The following knowledge will be a plus - legal knowledge in contract negotiation / financial knowledge in business case analysis