Senior Property Operations & Tenant Services Lead

EAD-Jones Lang LaSalle Management Services Ltd; Hong Kong; On-site; HKD 420,000 - 640,000; Full time

Job summary

Jones Lang LaSalle Incorporated in Hong Kong is seeking a Facilities/Property Services professional to support tenant relations, building operations, and administrative tasks.

You will serve as single point of contact for tenant inquiries, coordinate with vendors, assist in invoicing and reports, and help maintain orderly leasing and COI documentation, on-site at Hong Kong SAR offices.

Responsibilities

• Serve as the first point of contact for tenant inquiries, requests, and complaints, ensuring prompt and professional resolution.
• Assist with tenant move-ins, move-outs, and after-hours access requests.
• Help coordinate and execute tenant engagement programs, building events, and emergency communication drills.
• Maintain accurate and up-to-date tenant contact directories and emergency notification lists.

Job description

Jones Lang LaSalle Incorporated in Hong Kong is seeking a Facilities/Property Services professional to support tenant relations, building operations, and administrative tasks.

You will serve as single point of contact for tenant inquiries, coordinate with vendors, assist in invoicing and reports, and help maintain orderly leasing and COI documentation, on-site at Hong Kong SAR offices.