On-Site Facilities & Guest Services Associate

Jones Lang LaSalle Incorporated; Hong Kong; On-site; HKD 180,000 - 260,000; Full time

Job summary

Jones Lang LaSalle Incorporated in Hong Kong seeks a facilities/operations assistant to conduct weekly inspections, manage key control, and handle inquiries at the Information Centre. The role supports exhibition room operations, daily openings, and scheduling in line with operating hours.

You will maintain patrol logs, process lease documents and receipts, and oversee signage and directory updates. The position requires strong organization, attention to detail, and the ability to coordinate

Qualifications

• Strong organizational and multitasking skills.
• Proficiency in basic administrative and record-keeping tasks.
• Ability to respond promptly to emergencies and coordinate with vendors.
• Good communication skills for handling customer inquiries and tenant requests.
• Attention to detail for inspections, inventory, and documentation.

Responsibilities

• Conduct weekly inspections of washrooms and stonewall trees; respond to emergency calls and coordinate ad hoc repairs with vendors.
• Manage key control for all Studio Units (vacant and occupied) and oversee key borrowing registration for visitors and contractors.
• Handle inquiries via phone, email, and in person at the Information Centre; support exhibition room operations including daily opening/closing and scheduling per operating hours.
• Maintain daily patrol logs, file applications and leasing documents, process rental receipts, and manage office signage, notices, and directory updates.
• Monitor and restock first aid supplies, manage storeroom inventory (e.g., booklets), and procure office equipment and sundries.
• Perform monthly water and electricity meter readings and assist in issuing debit notes.

Skills

Organizational skills

Multitasking

Customer service

Emergency response coordination

Documentation & record-keeping

Tools

MS Office

Job description

Jones Lang LaSalle Incorporated in Hong Kong seeks a facilities/operations assistant to conduct weekly inspections, manage key control, and handle inquiries at the Information Centre. The role supports exhibition room operations, daily openings, and scheduling in line with operating hours.

You will maintain patrol logs, process lease documents and receipts, and oversee signage and directory updates. The position requires strong organization, attention to detail, and the ability to coordinate