Senior Manager, Facilities Management (Operational Planning)

HSITP Hong Kong-Shenzhen Innovation and Technology Park; Hong Kong; On-site; HKD 1,200,000 - 2,000,000; Full time

Benefits offered by this job

Competitive annual leave entitlement

Medical benefits from Day-1 with depen

Training sponsorship

Professional membership fee reimburse

Job summary

HSITP Hong Kong-Shenzhen Innovation and Technology Park seeks an experienced Facilities Management leader to drive strategic and operational planning for the Park’s phased development and long-term operation.

You will build a data-driven planning framework aligned to ISO standards, manage FM resources, and ensure planning supports occupancy growth and business goals, while coordinating with internal and external partners.

Qualifications

• Bachelor’s degree or above in Facilities Management, Engineering, Building Surveying, Property Management, Asset Management, Data Analytics or a related discipline.
• Minimum of 12 years' relevant experience in facilities management, operational planning or asset management, including at least 5 years in a managerial role.
• Proven experience in operational planning, performance management, and data-driven decision-making for large developments or facilities portfolios.
• Strong understanding of ISO-based management systems (ISO 41001, ISO 55001, ISO 9001) and budget planning.

Responsibilities

• Develop and regularly review the Park-wide FM strategy, operating model and implementation roadmap.
• Lead the development of a data-driven and ISO-based operational planning framework for Facilities Management.
• Define data requirements, KPIs and reporting to support evidence-based decisions.
• Analyze data to forecast service demand and resource needs; manage risks.
• Establish planning practices based on ISO standards and industry best practices.
• Translate development programmes into FM operational and staffing plans.
• Prepare and manage FM operating and capital budgets and forecasts.
• Provide strategic FM input during planning of new facilities and infrastructure.
• Lead readiness, asset management and handover for new developments.
• Coordinate FM planning with internal and external stakeholders.

Skills

Facilities management

Operational planning

Data analytics

Budgeting

ISO 41001

Asset management

Stakeholder management

Leadership

Education

Bachelor’s degree or above in FM/Engineering/Building Surveying or related

Tools

CMMS

IWMS

BMS

BIM

Job description

The incumbent will report directly to the Associate Director, Facilities Management and lead the strategic and operational planning of Facilities Management to support the phased development and long-term operation of the Hong Kong-Shenzhen Innovation and Technology Park (\"the Park\"). The role will be responsible for developing a data-driven and ISO-based operational planning framework, ensuring FM resources, capabilities and operational strategies are aligned with the Park's development, occupancy growth and business objectives.

Responsibilities:

• Develop and regularly review the Park-wide FM strategy, operating model and implementation roadmap in alignment with the Park's phased development and corporate objectives


• Lead the development of a data-driven and ISO-based operational planning framework for Facilities Management


• Define operational data requirements, data collection methodologies, KPIs and reporting mechanisms to support evidence-based decision-making


• Analyze operational, asset and occupancy data to forecast service demand, resource requirements and operational risks


• Establish operational planning and performance management practices based on recognized ISO standards and industry best practices


• Translate development and occupancy programmes into FM operational, manpower and resource plans


• Prepare and manage FM operating and capital budgets, including expenditure forecasts and resource optimization recommendations


• Provide strategic FM input during the planning and development of new facilities and infrastructure to enhance operational efficiency, maintainability and resilience


• Lead operational readiness, asset management and handover planning for new developments and facilities


• Work closely with internal and external stakeholders to coordinate FM planning and monitor the implementation of approved plans


• Supervise assigned staff and perform other duties as assigned

Requirements:

• Bachelor’s degree or above in Facilities Management, Engineering, Building Surveying, Property Management, Asset Management, Data Analytics or a related discipline


• Minimum of 12 years' relevant experience in facilities management, operational planning, asset management or complex development projects, including at least 5 years at managerial level


• Proven experience in operational planning, performance management, business analytics or asset management for large-scale developments or facilities portfolios


• Demonstrated capability in developing data-driven operational plans, forecasting models and performance improvement initiatives


• Strong understanding of ISO-based management systems, preferably including ISO 41001, ISO 55001 and ISO 9001


• Strong knowledge of facilities operations, maintenance planning, budgeting and asset life-cycle management


• Experience in science parks, laboratories, advanced manufacturing facilities, research campuses or other mission-critical environments is an advantage


• Experience with CMMS, IWMS, BIM, BMS, smart facility technologies or data analytics platforms is an advantage


• Strong strategic planning, analytical, stakeholder management and leadership skills


• Good command of written and spoken English and Chinese, with proficiency in Putonghua being an advantage


• Work Location: Lok Ma Chau (Shuttle bus service & MTR concession scheme is available)

Company Benefits:

• Competitive annual leave entitlement


• Medical benefits from Day-1 with extended coverage to dependent(s)


• Training sponsorship


• Professional membership fee reimbursement

Personal data provided will be treated in strict confidence and used for recruitment purpose only. All personal data collected will be used strictly in accordance with employer’s personal data policies, you can access the Personal Information Collection Statement at https://www.hsitp.org/en/career/page/1

Applicants not invited for interview within four weeks after application deadline may consider their applications unsuccessful. Personal data of unsuccessful applicants will be retained for a maximum of two years.