Senior L&D Programs & Training Operations Lead

Sunlife; Hong Kong; On-site; HKD 167,000 - 279,000; Full time

Benefits offered by this job

5-day work week

MPF

Group medical insurance

Job summary

Sun Life in Hong Kong is seeking a Training Administrator to manage training systems, maintain records, organize schedules and learning materials, and support onboarding for agency forces.

The role requires a Bachelor's degree or above, at least 3 years in learning and development or related fields, and strong English and Chinese communication, with proficiency in Word, Excel and PowerPoint. Sun Life offers 5-day work, MPF, group life and medical insurance, and solid career development.

Qualifications

• Bachelor's degree or above.
• At least 3 years related experience, preferably in learning and development, training, education, insurance, banking or financial services industry.
• Good command of both written and spoken English and Chinese.
• Excellent communication and interpersonal skills.
• Good organizational, presentation and training facilitation skills.
• Mature, independent, self-motivated and able to work under pressure.
• Hands on skills with Microsoft Word, Excel and PowerPoint.
• Proficiency in promotion, poster design, video production and multimedia content development would be an advantage.

Responsibilities

• Manage training systems, maintain training records and support training administration and operations
• Organize training schedules, venue arrangements, learning materials and procurement related activities
• Respond to training enquiries and provide training support to agency force and internal stakeholders
• Plan, promote, organize and deliver foundational training programs for new onboarding agents
• Develop and maintain training materials, eLearning modules and other learning resources
• Provide support to departmental initiatives, cross-team collaboration and ad-hoc projects

Skills

Communication skills

Interpersonal skills

English & Chinese

Presentation skills

Training facilitation

Organizational skills

Education

Bachelor's degree or above

Tools

Microsoft Word

Excel

PowerPoint

Video production

Multimedia content

Poster design

Job description

Sun Life in Hong Kong is seeking a Training Administrator to manage training systems, maintain records, organize schedules and learning materials, and support onboarding for agency forces.

The role requires a Bachelor's degree or above, at least 3 years in learning and development or related fields, and strong English and Chinese communication, with proficiency in Word, Excel and PowerPoint. Sun Life offers 5-day work, MPF, group life and medical insurance, and solid career development.