Senior Officer, CMI Learning and Development (1-year contract)

Sunlife; Hong Kong; On-site; HKD 167,000 - 279,000; Full time

Benefits offered by this job

5-day work week

MPF

Group medical insurance

Job summary

Sun Life in Hong Kong is seeking a Training Administrator to manage training systems, maintain records, organize schedules and learning materials, and support onboarding for agency forces.

The role requires a Bachelor's degree or above, at least 3 years in learning and development or related fields, and strong English and Chinese communication, with proficiency in Word, Excel and PowerPoint. Sun Life offers 5-day work, MPF, group life and medical insurance, and solid career development.

Qualifications

• Bachelor's degree or above.
• At least 3 years related experience, preferably in learning and development, training, education, insurance, banking or financial services industry.
• Good command of both written and spoken English and Chinese.
• Excellent communication and interpersonal skills.
• Good organizational, presentation and training facilitation skills.
• Mature, independent, self-motivated and able to work under pressure.
• Hands on skills with Microsoft Word, Excel and PowerPoint.
• Proficiency in promotion, poster design, video production and multimedia content development would be an advantage.

Responsibilities

• Manage training systems, maintain training records and support training administration and operations
• Organize training schedules, venue arrangements, learning materials and procurement related activities
• Respond to training enquiries and provide training support to agency force and internal stakeholders
• Plan, promote, organize and deliver foundational training programs for new onboarding agents
• Develop and maintain training materials, eLearning modules and other learning resources
• Provide support to departmental initiatives, cross-team collaboration and ad-hoc projects

Skills

Communication skills

Interpersonal skills

English & Chinese

Presentation skills

Training facilitation

Organizational skills

Education

Bachelor's degree or above

Tools

Microsoft Word

Excel

PowerPoint

Video production

Multimedia content

Poster design

Job description

• Bachelor's degree or above
• Excellent communication and interpersonal skills
• Manage training systems, maintain training records

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do.

At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful.

When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in our Clients' lives.

Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description

• Manage training systems, maintain training records and support training administration and operations
• Organize training schedules, venue arrangements, learning materials and procurement related activities
• Respond to training enquiries and provide training support to agency force and internal stakeholders
• Plan, promote, organize and deliver foundational training programs for new onboarding agents
• Develop and maintain training materials, eLearning modules and other learning resources
• Provide support to departmental initiatives, cross-team collaboration and ad-hoc projects

Job Requirements

• Bachelor's degree or above
• At least 3 years related experience, preferably in learning and development, training, education, insurance, banking or financial services industry
• Good command of both written and spoken English and Chinese
• Excellent communication and interpersonal skills
• Good organizational, presentation and training facilitation skills
• Mature, independent, self-motivated and able to work under pressure
• Hands on skills with Microsoft Word, Excel and PowerPoint
• Proficiency in promotion, poster design, video production and multimedia content development would be an advantage

At Sun Life, we’re driven by our Purpose: to help Clients build lifetime financial security and lead healthier lives. Across Asia, we cultivate a High-Performance, Caring Culture that empowers our people to achieve outstanding results, embrace continuous growth, and create meaningful impact. We succeed together by fostering an inclusive environment where wellbeing, collaboration, and accountability are equally valued.

We offer 5-day work, attractive salary, MPF, group life and group medical insurance; and excellent career development opportunities to the right candidate.

We are an equal opportunity employer and welcome applications from all qualified candidates. Application forms and resume will be kept for a period of 24 months after completion of the recruitment process. (All information will be held in strict confidence and only be used for recruitment purpose).

Job Category

Temporary Employee

Posting End Date

28/12/2026