Senior IT Liaison — Sales, Research & Asset Mgmt Ops

CLSA

Hong Kong

On-site

HKD 600,000 - 800,000

Full time

14 days+

Get a reply from this employer

Your resume and cover letter, tailored to exactly what they’re hiring for.

Get past ATS filters

Job summary

CLSA is seeking a Hong Kong-based IT Operations liaison to align TechOps with business priorities. You will coordinate cross-functional activities across Sales, Research, and Asset Management development teams and ensure adherence to TechOps standards.

The role requires Docker/Kubernetes experience, RabbitMQ, ETL tooling, and cloud familiarity (AWS/Azure). Strong English and stakeholder skills are essential, with shifts including evenings and HK holidays.

Qualifications

Bachelor's or Master's degree in IT/Computer Engineering.
5–8 years of experience in an application support role.
Strong Unix scripting for automation and operational support.
Experience with containerized environments (Docker), Amazon EKS or other Kubernetes platforms.
Knowledge of RabbitMQ messaging systems.
Cloud deployment knowledge (AWS or Azure).
Strong stakeholder management across Sales, Research, and Portfolio Management teams.
OS knowledge: Windows 10/7, Red Hat Enterprise Linux (RHEL).
Experience with Kettle Pentaho for ETL and reporting.
Familiarity with Elastic Search, Logstash, Kibana stack.
Good command of written and spoken English; Chinese proficiency will be advantageous.
Availability to work various shifts, including evenings, weekends, and HK public holidays (with compensation).

Responsibilities

Act as the primary Hong Kong-based liaison between the local TechOps team, clients, internal staff, and global Sales, Research, and Asset Management development teams.
Coordinate operational activities, ensuring alignment of technology deliverables with business priorities in all three domains.
Ensure all Research and Asset Management IT teams maintain TechOps standards and procedures.
Foster a DevOps mindset and culture across the Sales, Research, and Asset Management technology functions for greater automation, collaboration, and operational efficiency.
Work with developers to onboard applications into production — including research publication tools, sales enablement platforms, and asset management investment systems.
Coordinate deployment processes for containerized environments within Research and Asset Management IT (manage container image repositories, version control, and CI/CD pipelines).
Influence and coach developers to improve logging, application performance metrics, and error diagnostics to strengthen operational reliability in client-facing systems and investment platforms.