Sr. Support Analyst, Asset Management IT, IT

CITIC Securities International; Hong Kong; On-site; HKD 500,000 - 900,000; Full time

Job summary

CITIC Securities International in Hong Kong seeks a senior IT operations liaison for Asset Management. You will be the HK-based link among local TechOps, clients, internal staff, and global development teams to align technology deliverables with business priorities.

The role emphasizes DevOps, standardizing procedures, containerized deployments, and production readiness. You will help onboard applications, manage CI/CD pipelines, logging, metrics, and support front-office tools while ensuring

Qualifications

• Bachelor/Master degree in IT/Computer Engineering
• 5-8 years of experience in application support
• Strong Unix scripting for automation
• Experience with Docker containers
• OS knowledge: Windows 10/7, RHEL
• Familiarity with Elastic Stack (Logstash, Kibana) is a plus
• Cloud deployment knowledge in PaaS will be a plus
• Knowledge of RabbitMQ messaging systems is advantageous
• Experience with Kubernetes orchestration platforms is a plus
• Good command of written and spoken English; Mandarin is a must

Responsibilities

• Act as the primary Hong Kong-based liaison between the local TechOps team, clients, internal staff, and global Asset Management development teams.
• Coordinate operational activities, ensuring alignment of technology deliverables with business priorities in Asset Management domains.
• Ensure all Asset Management IT teams maintain TechOps standards and procedures.
• Foster a DevOps mindset and culture across Asset Management technology functions for automation and efficiency.
• Onboard applications into production environments including asset management systems.
• Coordinate deployment processes for containers and CI/CD pipelines (Docker, Kubernetes).
• Improve logging, performance metrics, and error diagnostics for client-facing systems and investment platforms.
• Support front-office portfolio tools, risk analytics, and compliance/reporting platforms used in asset management.
• Ensure timely availability and stability of systems supporting investment decision-making and client reporting.
• Manage technology asset lifecycles with internal controls and regulatory compliance.

Skills

Unix scripting

Docker

Kubernetes

RHEL

Elastic Stack

PaaS cloud

RabbitMQ

English

Mandarin

Education

Bachelor/Master in IT/CS

Tools

CI/CD pipelines

Logstash

Kibana

Job description

• Act as the primary Hong Kong-based liaison between the local TechOps team, clients, internal staff, and global Asset Management development teams.
• Coordinate operational activities, ensuring alignment of technology deliverables with business priorities in the mentioned domain(s)

Operational Standards & Culture

• Ensure all Asset Management IT teams maintain TechOps standards and procedures.
• Foster a DevOps mindset and culture across Asset Management technology functions for greater automation, collaboration, and operational efficiency.
• Work with developers to properly onboard applications into the production environment — including asset management investment and operation systems.
• Coordinate deployment processes for containerized environments within Asset Management IT (manage container image repositories, version control, and CI/CD pipelines).
• Influence and coach developers to improve logging, application performance metrics, and error diagnostics to strengthen operational reliability in client-facing systems and investment platforms
• Support front-office portfolio management tools, risk analytics systems, and compliance/reporting platforms used in asset management.
• Ensure timely availability and stability of systems supporting investment decision-making and client reporting.
• Manage technology asset lifecycles for investment and operation systems, ensuring compliance with internal controls and industry regulations.

Requirements

• Bachelor/Master degree, preferrably in IT/Computer Engineering
• 5-8 years of experience in application support role
• Strong Unix scripting for automation and operational support.
• Experience with containerized environments (Docker)
• OS knowledge: Windows 10/7, Red Hat Enterprise Linux (RHEL).
• Familiarity with Elastic Search, Logstash, Kibana stack (good to have).
• Conceptual knowledge of deploying applications to cloud environments (PaaS) will be a plus
• Knowledge of RabbitMQ messaging systems is of advantage
• Experience with Kubernetes orchestration platforms will be a plus
• Good command of written and spoken English, Mandarin is a must
• Availability to work various shifts, including evenings, weekends, and HK public holidays as required (with compensation)