Senior Front Office Systems Lead — FICC & EQD Support

CLSA; Hong Kong; On-site; HKD 600,000 - 900,000; Full time

Job summary

CLSA in Hong Kong is seeking an experienced production support professional to join the TechOps team. You will provide Level 1 and Level 2 support for Calypso, TBricks, Imagine and other Front Office systems used for Equity Derivatives and FICC.

The role requires around 10 years in system support, strong SQL, Windows and Linux skills, and the ability to work shifts, mentor juniors, and lead deployments. Proficiency in English is essential and Chinese language能力 advantageous.

Qualifications

• Bachelor’s Degree in CS, Software Eng, or IT-related discipline.
• Around 10 years of experience in Calypso or Front Office system support for Equity Derivatives or FICC.
• Strong SQL, Windows and Linux knowledge.
• Excellent English communication; Chinese speaking a plus.
• Willing to work morning shifts and weekends.

Responsibilities

• Provide Level 1/2 support for Calypso, TBricks, Imagine and in-house Front Office systems.
• Mentor juniors and train new joiners.
• Perform health checks and monitoring on critical systems during shifts.
• Handle incident escalation and change requests.
• Configure monitoring rules and manage alerts.
• Maintain documentation and run BCP drills and audits.
• Lead projects for new system/server deployments.

Skills

SQL

Windows

Linux

Shell scripting

English communication

Problem solving

Attention to detail

Education

Bachelor’s Degree in CS/IT

Tools

Calypso

TBricks

Imagine

Job description

CLSA in Hong Kong is seeking an experienced production support professional to join the TechOps team. You will provide Level 1 and Level 2 support for Calypso, TBricks, Imagine and other Front Office systems used for Equity Derivatives and FICC.

The role requires around 10 years in system support, strong SQL, Windows and Linux skills, and the ability to work shifts, mentor juniors, and lead deployments. Proficiency in English is essential and Chinese language能力 advantageous.