This is a newly created, high-impact leadership role offering regional exposure and exceptional long-term stability within a globally established, publicly listed organization.
- Global Scale: Part of a USD $6B revenue enterprise with 40,000+ employees across North America, Europe, and APAC.
- Proven Stability: Over 30 years of industry presence; headquartered in Hong Kong and listed on the Hang Seng Index.
- Rewards & Growth: Guaranteed double pay, comprehensive training, and the opportunity to work within a high-caliber, APAC-wide IT team.
- Location: Hong Kong (Grade A Office, 5-min walk from MTR)
- Benefits: Competitive remuneration package including guaranteed double pay; comprehensive medical, life, and personal accident insurance; education sponsorship and excellent career development prospects.
- Travel: Occasional business travel to China and other Asian countries.
The Role
We are looking for a hands-on technical leader who is equally comfortable leading strategic infrastructure projects and rolling up their sleeves to solve complex technical challenges. This role is responsible for the planning, coordination, and delivery of IT infrastructure, with a strong emphasis on Microsoft Azure, Microsoft 365, Copilot, Server, Storage, Backup, DR, Network, Data Center, and Security.
The ideal candidate is a technologist at heart with deep experience in Microsoft platforms and hardware infrastructure. You will work closely with internal & external teams, business stakeholders, and vendors to track project progress, manage risks, and ensure successful service delivery.
Key Responsibilities
Technical Leadership & Hands-On Execution:
- Lead the implementation and administration of Microsoft Azure and Microsoft 365 solutions.
- Provide hands-on support and troubleshooting for Servers, Storage, Backup, Networking, Security, and Cloud services.
- Assist with solution design, technical evaluation, cost estimation (FinOps), and architecture documentation.
- Manage infrastructure projects involving network switches, routers, firewalls, load balancers, and MPLS.
Project & Stakeholder Coordination:
- Coordinate with internal IT teams, business units, regional stakeholders, vendors, and external service providers.
- Track project schedules, deliverables, risks, issues, budgets, and action items.
- Prepare comprehensive project plans, status reports, meeting minutes, technical documents, and management updates.
- Identify project risks and escalate critical issues to management in a timely manner.
What We Are Looking For
- At least 10 years of relevant IT experience, including project coordination, infrastructure, cloud, or Microsoft platform support.
- Hands-on experience with one or more of the following:
- Server hardware, Storage Arrays, VM (VMware/Hyper-V), Backup solutions, Disaster Recovery.
- Network infrastructure (Switches, Routers/Firewalls/Load balancers/MPLS).
- Security solutions (Certs, WAF, CDN).
- Experience supporting the full project life cycle: requirements gathering, planning, implementation, testing, deployment, and handover.
- Proven ability to coordinate cross-functional teams, business units, and external vendors.
Technical Knowledge:
- Practical knowledge of cloud architecture, networking, cybersecurity, identity management, and backup/disaster recovery.
- Experience in solution design, technical architecture, or infrastructure planning.
Soft Skills:
- Ability to prepare clear project documentation, technical summaries, status reports, and presentations.
- Strong organizational, problem-solving, and communication skills.
- Ability to manage multiple projects and priorities in a fast-paced environment.
- Good command of written and spoken English and Chinese.
- Willingness to learn new technologies and develop technical architecture capabilities.
Preferred Qualifications & Certifications:
- Microsoft Certifications: Azure Administrator Associate, M365 Administrator Expert, Azure Solutions Architect Expert, Identity and Access Administrator Associate.
- Project Management: PMP, PRINCE2, or CAPM.
- Network: CCNP.
- Virtualization: VMWare VCP.
- IT Service Management: ITIL Foundation.
- Additional Advantage: Experience with Azure cost management, backup solutions, monitoring, security, or cloud migration projects; working in a regional/multinational environment; knowledge of Power Platform, Copilot, or automation technologies.
- Language: Fluent in English (written, spoken, and presentation).