Sr. Support Analyst, FICC & EQD Applications, IT

CITIC CLSA; Hong Kong; Presencial; HKD 500 000 - 900 000; Tempo integral

Resumo da oferta

CITIC CLSA in Hong Kong seeks an experienced IT Systems Support professional to provide functional support on trading and in-house systems, perform health checks, and monitor critical systems. You will handle incident escalation and changes, document procedures, and support IT security/audit reviews.

The role requires 5–8 years of securities trading system experience, strong SQL, Windows/Linux scripting, and the ability to work morning shifts and weekends with compensation.

Qualificações

• Bachelor’s degree in Computer Science, Software Engineering or IT-related discipline from a prestigious institution.
• 5-8 years experience in system support of securities trading-related systems.
• Good knowledge of SQL.
• Proficiency in Windows and Linux server commands and shell scripting.
• Strong understanding of server and network infrastructure.
• Proven problem-solving and analytical skills.
• Excellent communication skills and attention to detail.
• Able to work under pressure and rotate to morning shifts/weekends with compensation.
• Willingness to work on mornings (7am) and weekends as required.

Responsabilidades

• Provide functional support on Calypso, TBricks, Imagine, and several in-house systems to users.
• Perform health checks and monitoring of critical systems.
• Incident escalation and management.
• Manage change requests from development and infrastructure teams and other configuration changes.
• Configure system monitoring rules and respond to monitoring alerts.
• Maintain documentation on operational procedures and technical environment configuration.
• Perform BCP drills and assist with IT security and audit reviews.
• Lead projects related to new system and server deployment.
• Other tasks as directed by the manager.

Conhecimentos

SQL

Problem-solving

Analytical thinking

Communication

Attention to detail

Under pressure

Windows/Linux CLI

Formação académica

Bachelor's degree in Computer Science or related IT discipline

Ferramentas

Python

VBA

Descrição da oferta de emprego

Job Description

• Incident escalation and management
• Good knowledge of SQL
• Other tasks as directed by the manager

Key Areas of Responsibilities

Provide functional support on Calypso, TBricks, Imagine, and several in-house systems to users

Performing health checks and monitoring of critical systems

Incident escalation and management

Manage change requests from development and infrastructure teams and other configuration changes

Configure system monitoring rules and respond to monitoring alerts

Maintain documentation on operational procedures and technical environment configuration

Perform BCP drills and help with IT security and audit review

Leads projects related to new system and server deployment

Other tasks as directed by the manager

Requirements

Bachelor’s Degree (or equivalent) or above in Computer Science, Software Engineering or an IT related discipline from a prestigious institution

5-8 years experience in system support of systems supporting securities trading

Good knowledge of SQL

Proficiency in Windows and Linux server commands and shell scripts

Good understanding of server and network infrastructure

Proven problem-solving and analytical skills

Good communication skills

Very strong attention to details

Able to work under pressure

Willing to work on morning shifts (from 7am) and take turns to work on weekends (with compensation)

Additional requirements

Business knowledge of equity derivative products and business flows highly advantageous

Understand HKEX trading rules, market behavior and trading cycle in both agency and principal is highly advantageous.

Understand HKEX derivative products, structured products and Market making rules is highly advantageous

Hands on with Python, VBA or other scripting advantageous

Putonghua (Mandarin Chinese) advantageous