Senior Front Desk & Corporate Affairs Admin Lead

Delken Group Limited

Hong Kong

On-site

HKD 167,000 - 234,000

Full time

7 days ago

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Job summary

Delken Group Limited, a leading financial institution, seeks a Senior Receptionist to manage front-desk operations in Quarry Bay. You will handle calls, greet visitors, issue access passes, and coordinate meeting room bookings, contributing to a professional and welcoming environment.

The role emphasizes planning and administration within Corporate Affairs, CSR initiatives, and Staff Activities Club support, requiring a degree or diploma and at least eight years of relevant experience, with

Qualifications

Degree or diploma holder with a minimum of 8 years’ relevant experience in sizeable corporations.
Experience in customer service and in dealing with difficult customers are preferred.
Fluency in spoken English, Cantonese, and Putonghua. Proficiency in Putonghua is preferred.
Strong supervision and team leading skills; ability to work under pressure and manage multiple responsibilities.

Responsibilities

To handle phone enquiries and direct calls to relevant division/department according to standard procedures
To answer the telephone in a positive, courteous, and professional manner
To greet visitors, provide them with necessary information, and direct them to the appropriate person or department
To manage the allocation of visitor access passes
To handle incoming mails and maintain proper records of all incoming documents and packages
To handle the booking requests of meeting rooms and ensure rooms are set up with necessary supplies
To provide support on the planning and delivery of various Corporate Social Responsibility (CSR) initiatives and activities of the Staff Activities Club (SAC)
To support ad-hoc duties as assigned by the supervisor