Senior Receptionist / Receptionist - Planning and Administration, Corporate Affairs

Delken Group Limited; Hong Kong; Sur place; HKD 167 000 - 234 000; Plein temps

Résumé du poste

Delken Group Limited, a leading financial institution, seeks a Senior Receptionist to manage front-desk operations in Quarry Bay. You will handle calls, greet visitors, issue access passes, and coordinate meeting room bookings, contributing to a professional and welcoming environment.

The role emphasizes planning and administration within Corporate Affairs, CSR initiatives, and Staff Activities Club support, requiring a degree or diploma and at least eight years of relevant experience, with

Qualifications

• Degree or diploma holder with a minimum of 8 years’ relevant experience in sizeable corporations.
• Experience in customer service and in dealing with difficult customers are preferred.
• Fluency in spoken English, Cantonese, and Putonghua. Proficiency in Putonghua is preferred.
• Strong supervision and team leading skills; ability to work under pressure and manage multiple responsibilities.

Responsabilités

• To handle phone enquiries and direct calls to relevant division/department according to standard procedures
• To answer the telephone in a positive, courteous, and professional manner
• To greet visitors, provide them with necessary information, and direct them to the appropriate person or department
• To manage the allocation of visitor access passes
• To handle incoming mails and maintain proper records of all incoming documents and packages
• To handle the booking requests of meeting rooms and ensure rooms are set up with necessary supplies
• To provide support on the planning and delivery of various Corporate Social Responsibility (CSR) initiatives and activities of the Staff Activities Club (SAC)
• To support ad-hoc duties as assigned by the supervisor

Connaissances

Customer service

English proficiency

Cantonese proficiency

Putonghua proficiency

Supervisory / team leading

Shift work ability

Formation

Degree or diploma

Description du poste

Senior Receptionist / Receptionist - Planning and Administration, Corporate Affairs

• Quarry Bay, Hong Kong

Our client is a Leading Financial Institution.

Responsibilities:

• To handle phone enquiries and direct calls to relevant division/department according to standard procedures
• To answer the telephone in a positive, courteous, and professional manner
• To greet visitors, provide them with necessary information, and direct them to the appropriate person or department
• To manage the allocation of visitor access passes
• To handle incoming mails and maintain proper records of all incoming documents and packages
• To handle the booking requests of meeting rooms and ensure rooms are set up with necessary supplies
• To provide support on the planning and delivery of various Corporate Social Responsibility (CSR) initiatives and activities of the Staff Activities Club (SAC)
• To support ad-hoc duties as assigned by the supervisor

Requirements:

• Degree or diploma holder with a minimum of 8 years’ relevant experience in sizeable corporations
• Candidates with experience in customer service and in dealing with difficult customers are preferred
• Fluency in spoken English, Cantonese, and Putonghua. Proficiency in Putonghua is preferred
• Highly proactive and customer-orientated with a positive mindset
• Professional, presentable, and courteous demeanour
• Strong supervision and team leading skills
• Excellent communication skills and works collaboratively with others to meet shared objectives
• Ability to work under pressure, prioritize tasks, and handle multiple responsibilities simultaneously, prepare to work shift hours
• Join our team as a Receptionist and be the first point of contact for our visitors and callers. Your professionalism and excellent communication skills will contribute to creating a positive and welcoming environment for all
• Candidates with less experience will be considered as Receptionist