VIP Front Desk & Office Operations Coordinator

Alaya Capital Limited; Hong Kong Island; On-site; HKD 167,000 - 257,000; Full time

Benefits offered by this job

Competitive remuneration

MPF

Medical insurance

Paid annual leave

Public holidays

Central location

Career development

Job summary

Alaya Capital Limited in Hong Kong is seeking a proactive receptionist to be the first point of contact for the firm. You will manage front-desk duties, greet clients, answer calls, screen inquiries, and support daily office operations.

This role requires strong English, Cantonese and Mandarin communication, proficiency in MS Office, and a high level of discretion. A Form 5 graduate or above is preferred, with experience in professional services or financial institutions being advantageous.

Qualifications

• Form 5 graduate or above.
• Experience in financial institutions, luxury hotels, or professional services preferred; fresh graduates considered.
• Excellent command of English, Cantonese, and Mandarin.
• Proficient in MS Office applications (Word, Excel, PowerPoint) and general computer operations.
• Detail-oriented, organized, and highly responsible with a strict sense of business confidentiality.

Responsibilities

• Professional Reception: warmly greet and welcome VIPs, clients and partners; manage main switchboard; screen and direct calls; handle inquiries.
• Environment Maintenance: keep reception area, meeting rooms and common spaces neat and presentable.
• Administrative Operations: oversee daily office logistics; procurement and inventory of office supplies and pantry items; handle mail, couriers and deliveries.
• Meeting & Event Support: assist with logistical setup for internal meetings and external roadshows; organize corporate events.
• Clerical & Compliance Support: assist compliance with visitor registration; prepare basic reports; ad-hoc duties as assigned by management.

Skills

English

Cantonese

Mandarin

Customer service

MS Office

Attention to detail

Education

Form 5 graduate

Job description

Alaya Capital Limited in Hong Kong is seeking a proactive receptionist to be the first point of contact for the firm. You will manage front-desk duties, greet clients, answer calls, screen inquiries, and support daily office operations.

This role requires strong English, Cantonese and Mandarin communication, proficiency in MS Office, and a high level of discretion. A Form 5 graduate or above is preferred, with experience in professional services or financial institutions being advantageous.