Senior Facility & Operations Lead

Synergis Management Services Limited

Hong Kong

On-site

HKD 280,000 - 420,000

Full time

4 days ago

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Job summary

Synergis Management Services Limited in Hong Kong is seeking a Senior Facility Officer to oversee daily service delivery at contract venues and lead a qualified team to ensure quality management. The role involves independent daily operations, issue resolution, and close coordination with LPMSL to meet contractual requirements.

The ideal candidate holds a relevant degree, 3 years in property/car park management with supervisory experience, and a property management license.

Qualifications

Degree holder in Business, Property/Housing Management, Transport/Logistics Management or related discipline
3 years' experience in property and/or car park management with at least 1 year in a supervisory role
Holder of Property Management Practitioner Tier 1 or Tier 2 License
Valid Driving License is an advantage
Good command of spoken and written English and Chinese
Proficient in MS Word, Excel and Chinese word processing
Immediately available is highly preferred

Responsibilities

Oversee the daily delivery of the Services at the designated Contract Venue.
Form and lead a team with appropriate qualifications to deliver quality management services.
Act as the team leader and liaison officer for open communication with LPMSL.
Monitor performance to ensure contractual requirements are met.
Address and resolve day-to-day issues or concerns.
Work independently on daily operational matters, e.g., incidents and complaints.
Ensure income remittance accuracy.
Be familiar with the operation environment of the Contract Venues.
Escalate issues related to Services to Account Manager and LPMSL.
Monitor implementation of LPMSL-approved measures.
Prepare and submit regular reports to LPMSL.