Assistant Facility Manager — Lead Operations & Client Service

Synergis Management Services Limited; Hong Kong; On-site; HKD 391,000 - 536,000; Full time

Job summary

Synergis is seeking an Assistant Facility Manager in Hong Kong to lead daily operations across security, cleaning and customer services, and to coach in-house staff for service excellence.

The ideal candidate holds a bachelor degree or above, has at least 4 years of full-time property/facility management experience, speaks Cantonese, English and Mandarin, and possesses good MS Office skills; work location is Tsuen Wan.

Qualifications

• Bachelor's degree or above.
• Proficiency in Cantonese, English and Mandarin.
• 4+ years of full-time property/facility management experience.
• MS Office proficiency.

Responsibilities

• Handle daily operation across Security, Cleaning and Customer Services.
• Coach and supervise in-house staff to ensure service excellence.
• Handle clients’ enquiries, requests and complaints.
• Provide customer service to visitors.

Skills

Languages: Cantonese, English, Mandar

Education

Bachelor degree or above

HKDSEE/HKCEE Level 2

Tools

MS Office

Job description

Synergis is seeking an Assistant Facility Manager in Hong Kong to lead daily operations across security, cleaning and customer services, and to coach in-house staff for service excellence.

The ideal candidate holds a bachelor degree or above, has at least 4 years of full-time property/facility management experience, speaks Cantonese, English and Mandarin, and possesses good MS Office skills; work location is Tsuen Wan.