Senior Facility Manager: On-Site Ops & Client Leadership

Synergis Management Services Limited; Hong Kong; On-site; HKD 720,000 - 900,000; Full time

Job summary

Synergis Management Services Limited in Hong Kong seeks an energetic Site-In-Charge to lead on-site operations for a high-end property portfolio. You will unify security, cleaning, housekeeping, front-of-house reception and transport to ensure flawless service continuity and client satisfaction.

The role requires a related degree with CIH or HKIH membership or a Property Management Practitioner Licence, plus a track record of ten years in facilities management, including six in a supervisory

Qualifications

• Degree in Property Management or related discipline with professional membership (CIH/HKIH) or equivalent.
• Property Management Practitioner Licence (Tier 1).
• Ten years of facilities management experience, at least six years in a managerial/supervisory capacity, with responsibility for cleaning and security services.
• Previous managerial experience in high-end commercial buildings, luxury residential properties or government/public sector environments is highly preferred.
• Fluent in English and Chinese; Putonghua is a distinct advantage.

Responsibilities

• Steered all on-site operations as the designated Site-In-Charge with full P&L accountability and end-to-end ownership of service delivery.
• Served as the primary executive contact for clients, maintaining trusted advisory relationships and understanding evolving business needs.
• Directed on-site teams across security, cleaning, housekeeping, front-of-house reception and executive transport to ensure seamless workflows and uninterrupted service.
• Executed complex venue setup and furniture arrangements as requested by clients.
• Conducted regular audits and presented data-backed recommendations to client leadership for improvement.
• Compiled and delivered metric-rich operational reports translating performance data into actionable insights.

Skills

Stakeholder management

Team leadership

English & Chinese proficiency

P&L accountability

Education

Degree in Property Management or related discipline

CIH/HKIH membership or equivalent

Property Management Practitioner Licence (Tier 1)

Job description

Synergis Management Services Limited in Hong Kong seeks an energetic Site-In-Charge to lead on-site operations for a high-end property portfolio. You will unify security, cleaning, housekeeping, front-of-house reception and transport to ensure flawless service continuity and client satisfaction.

The role requires a related degree with CIH or HKIH membership or a Property Management Practitioner Licence, plus a track record of ten years in facilities management, including six in a supervisory