Senior Admin Clerk

Re-Aesthetic Limited; Hong Kong; On-site; HKD 167,000 - 246,000; Full time

Job summary

Re-Aesthetic Limited is seeking a dedicated Admin Assistant in Quarry Bay, Eastern District to support sales and client administration. This full-time role is the backbone of the administrative function and ensures smooth day-to-day operations.

You will handle client files, coordinate communications, assist with sales docs, invoicing where applicable, and maintain organised records while upholding data protection and service standards.

Qualifications

• Proven experience in an administrative or client services role.
• Excellent organisational and time management skills.
• Strong written and verbal communication.

Responsibilities

• Managing and organising client files, records and documentation in accordance with company procedures and data protection requirements.
• Providing comprehensive administrative support to the sales team.
• Processing client inquiries and directing them to the appropriate team members in a timely and professional manner.
• Preparing and maintaining client databases, ensuring all information is accurate and up to date.
• Handling telephone and email communications professionally, acting as a first point of contact for clients and external stakeholders.
• Assisting with the preparation of sales documentation, quotations and client correspondence.
• Coordinating logistics for client orders.
• Supporting the administration of client accounts, including invoicing and payment tracking where applicable.
• Maintaining organised filing systems, both physical and digital, ensuring easy retrieval of information.
• Performing general administrative tasks including data entry, report compilation and office supply management.

Job description

About the role

Re-Aesthetic Limited is seeking a dedicated and organised Admin Assistant to join our team in Quarry Bay, Eastern District. This is a full-time position that plays a vital role in supporting our sales and client administration operations. As an Admin Assistant, you will be the backbone of our administrative function, ensuring smooth day-to-day operations and providing essential support to our sales team and clients. This role is instrumental in maintaining our high standards of client service and operational efficiency.

Key responsibilities

Managing and organising client files, records and documentation in accordance with company procedures and data protection requirements

Providing comprehensive administrative support to the sales team.

Processing client inquiries and directing them to the appropriate team members in a timely and professional manner

Preparing and maintaining client databases, ensuring all information is accurate and up to date

Handling telephone and email communications professionally, acting as a first point of contact for clients and external stakeholders

Assisting with the preparation of sales documentation, quotations, proposals and client correspondence

Coordinating logistics for client orders.

Supporting the administration of client accounts, including invoicing and payment tracking where applicable

Maintaining organised filing systems, both physical and digital, ensuring easy retrieval of information

Performing general administrative tasks including data entry, report compilation and office supply management

What we're looking for

Proven experience in an administrative or client services role, preferably within a sales or client-facing environment

Excellent organisational and time management skills with the ability to prioritise multiple tasks effectively

Strong written and verbal communication skills with a professional and courteous manner

Proficiency in Microsoft Office applications (Word, Excel, Outlook) and experience with office management software

Attention to detail and accuracy in data entry and document preparation

Ability to work independently and as part of a team in a fast-paced environment

Professional telephone manner and strong customer service orientation

Discretion and confidentiality when handling sensitive client information

Problem-solving skills and a proactive approach to identifying process improvements

A positive attitude and willingness to learn and develop within the role

What we offer

Re-Aesthetic Limited is committed to creating a supportive and inclusive workplace where our employees can thrive. We offer competitive remuneration, a professional work environment and opportunities for career development within our growing organisation. We believe in recognising the contributions of our team members and fostering a collaborative culture where your ideas and input are valued. We support work-life balance and aim to provide a workplace where you can develop your skills and progress your career. If you have any specific requirements or adjustments needed during the recruitment process, we encourage you to discuss these with us.

About us

Re-Aesthetic Limited is a professional organisation dedicated to delivering exceptional service in the aesthetics industry. We pride ourselves on our commitment to quality, client satisfaction and maintaining the highest professional standards. Our team is passionate about what we do, and we foster a culture of excellence, integrity and continuous improvement. We are growing steadily and seeking talented individuals who share our values and are eager to contribute to our continued success.

If you are an organised, detail-oriented professional with strong administrative and client service skills, we would like to hear from you.