Senior Account Manager (Wholesale Business)

HKT; Hong Kong; Presencial; HKD 450.000 - 750.000; Jornada completa

Descripción de la vacante

HKT is seeking an experienced sales professional to manage wholesale accounts in Hong Kong's fixed connectivity and network infrastructure sectors. You will drive sales targets, develop account plans, and coordinate with internal teams.

The role requires 5+ years in telecom or datacenter sales, strong English/Cantonese/Putonghua, and knowledge of connectivity, DIA, and security products. Candidates with less experience may be Account Manager.

Formación

• Degree or Higher Diploma in Business Administration, Computer Science, Engineering, or related disciplines.
• At least 5 years’ sales experience with carriers/datacenter customers and proven results.
• Good knowledge of telecom product portfolio for carrier/datacenter market (connectivity, dark fiber, DIA, etc.).
• High proficiency in written and spoken English, Cantonese and Putonghua.
• Knowledge of Data Connectivity, Mobile, Cloud, and Security products is an advantage.
• Excellent account servicing, interpersonal and communication skills.
• Self-motivated, energetic and result-oriented.
• Proficiency in MS Word, Excel, PowerPoint; AI aptitude is a plus.
• Candidates with less experience may be considered as Account Manager.

Responsabilidades

• Manage and serve assigned Wholesale Accounts to achieve Sales Targets/KPI in local fixed connectivity business, network infrastructure/fiber projects.
• Identify new business opportunities and strengthen account stickiness through effective account development plans.
• Build rapport and long-term trustful relationships with customers including Telcos, datacenter operators, local/oversea carriers.
• Handle ad hoc projects as assigned.
• Stay up-to-date with industry trends, market competition, and new technologies to seize opportunities.
• Coordinate internal parties to resolve pre-sales and post-sales issues (pricing, project planning, compliance, billing, service delivery).
• Collaborate with internal departments to ensure contracts comply with legal requirements, policies and procedures.

Conocimientos

Account management

Interpersonal skills

Communication skills

English

Cantonese

Putonghua

Educación

Degree / Higher Diploma

Descripción del empleo

• Manage and serve the assigned Wholesale Accounts in order to achieve Sales Targets/KPI in local fixed connectivity business, network infrastructure / fiber projects.
• Work proactively in identifying new business opportunities and strengthen the stickiness of assigned accounts through effective account development plan.
• Build rapport and long-term trustful working relationships with customers, including Telcos, datacenter operators, local / oversea carriers.
• Handle ad hoc projects as assigned.
• Stay up-to-date industry trends, market competitions, and new technologies to seize new opportunities.
• Coordinate internal relevant parties in resolving pre-sales and post-sales issues like pricing, project planning, compliance, billing, service delivery etc.
• Follow company policy and collaborate closely with internal departments (e.g. legal, risk management, finance and engineering dept.) to ensure that all business contracts are complied with legal requirements, policies, and procedures.

To succeed in this role

• Degree / Higher Diploma holder in Business Administration, Computer Science, Engineering, or related disciplines
• At least 5 years’ sales related working experience with proven sales results from carriers / datacenter customers
• Good knowledge of Telecom Product Portfolio for carrier / datacenter market is preferable e.g. connectivity, dark fiber, DIA etc.
• High proficiency in written and spoken English, Cantonese and Putonghua is a must.
• Knowledge of Data Connectivity, Mobile, Cloud, and Security products will be an advantage.
• Excellent account servicing, interpersonal and communication skills
• Self-motivated, energetic and result-oriented
• Proficiency in Microsoft Word, Excel, and PowerPoint is a must; quick learner and adopter in AI will be an advantage.
• Candidates with less experience will be considered as Account Manager.