Sales & SAP Order Fulfillment Specialist

Links Recruitment Singapore Pte Ltd; Hong Kong; On-site; HKD 180,000 - 240,000; Full time

Job summary

Links Recruitment Singapore Pte Ltd is seeking a Sales Assistant for its Hong Kong team to support business operations across the region. You will manage the end-to-end order fulfilment process from order receipt through delivery and payment collection, and process customer orders and quotations in SAP.

Coordinate with factories, logistics providers, and warehouse partners to ensure timely deliveries, monitor shipments and lead times, and resolve issues proactively.

Qualifications

• 3+ years of experience in customer service, sales support or order management.
• Experience in a multinational/international environment preferred.
• Proficiency with SAP or ERP systems.
• Fluent in English, Mandarin and Cantonese.
• Degree or Diploma in Business Admin, Supply Chain, Logistics, Engineering, or related field.

Responsibilities

• Manage end-to-end order fulfilment from receipt through delivery and payment collection.
• Process customer orders, quotations, and related transactions in SAP.
• Coordinate with factories, logistics providers, freight forwarders, and warehouse partners to ensure timely deliveries.
• Monitor order status, shipment schedules and product lead times; resolve issues.
• Serve as primary contact for inquiries about orders, availability, inventory, delivery tracking, and commercial requests.
• Support the sales team in following up RFQs, preparing quotations, and reports.

Skills

Customer service

Sales support

Order management

Supply chain

Commercial operations

Education

Degree/Diploma in Business Admin / Supply Chain / Logistics / Engineering

Tools

SAP

Job description

Links Recruitment Singapore Pte Ltd is seeking a Sales Assistant for its Hong Kong team to support business operations across the region. You will manage the end-to-end order fulfilment process from order receipt through delivery and payment collection, and process customer orders and quotations in SAP.

Coordinate with factories, logistics providers, and warehouse partners to ensure timely deliveries, monitor shipments and lead times, and resolve issues proactively.