Sales Assistant - IT Solution

Principle One Ltd; Hong Kong; On-site; HKD 300,000 - 420,000; Full time

Job summary

Principle One Ltd in Hong Kong seeks an Assist Sales Manager and Account Manager to support sales operations and service existing clients. You will handle opportunities, orders, data input, quotations and client inquiries.

You will work with procurement and vendors to ensure on-time delivery and accurate reporting. The role requires Cantonese as native language with fluency in English and Mandarin, strong communication, organizational skills, and teamwork to meet deadlines and manage client

Qualifications

• Native Cantonese speaker with strong English and Mandarin written and spoken skills.
• Excellent communication, organizational, and teamwork abilities.
• Self-motivated with the ability to meet deadlines and manage priorities.

Responsibilities

• Assist Sales Manager and Account Manager in sales operations and existing clients account servicing.
• Handle sales opportunities and transactional orders for Sales Managers or Account Manager.
• Handle internal sales operations, such as data input for sales orders, work with internal procurement team and external vendors for order processing and good delivery.
• Supplier cost sourcing and prepare quotations for Sales Manager and Account Managers.
• Establish better supplier network to support cost sourcing in more efficient manner and lower cost.
• Regularly generate reports from internal systems, follow the guideline to change the raw data to a meaningful service report to clients.
• Handle client service enquiries such as client account info checking, order status update, service arrangement status update etc.
• Check product cost and delivery lead time from vendors, help Account Manager and Sales Manager to prepare quotations for clients enquiries.
• Handle order administration including ERP and CRM system data input, follow up procurement and logistic matters.
• Handle regular tasks such as prepare monthly/ regular service report to existing clients, prepare warranty renewal and contract renewal quotations to clients.
• Update and maintain accurate client equipment and license inventory record in company system.
• Maintain prompt response to internal / client requests.

Skills

Cantonese

English

Mandarin

Communication

Organization

Teamwork

Self-motivation

Education

Bachelor Degree or Diploma inBusiness Administrationor related discipline

Job description

Assist Sales Manager and Account Manager in sales operations and existing clients account servicing.

Handle sales opportunities and transactional orders for Sales Managers or Account Manager

Sales operations

Handle internal sales operations, such as data input for sales orders, work with internal procurement team and external vendors for order processing and good delivery

Supplier cost sourcing and prepare quotations for Sales Manager and Account Managers

Establish better supplier network to support cost sourcing in more efficient manner and lower cost

Regularly generate reports from internal systems, follow the guideline to change the raw data to a meaningful service report to clients

Handle client service enquiries such as client account info checking, order status update, service arrangement status update etc.

Check product cost and delivery lead time from vendors, help Account Manager and Sales Manager to prepare quotations for clients enquiries.

Handle order administration including ERP and CRM system data input, follow up procurement and logistic matters

Account Management

Handle regular tasks such as prepare monthly/ regular service report to existing clients, prepare warranty renewal and contract renewal quotations to clients.

Update and maintain accurate client equipment and license inventory record in company system

Maintain prompt response to internal / client requests.

Key Skills

Native in Cantonese

Proficient in written and spoken English and Mandarin

Excellent communication skills including listening, comprehension ability, and the effective & proactive escalation of issues.

Excellent self-organizational skills

Team player-ability to work closely with other teams and to manage clients’ expectations

Self-motivated and able to work under deadline pressure.

Requirements

Bachelor Degree or Diploma inBusiness Administrationor related discipline

2+ years customer service experience, 1+ years solution selling is an advantage

Working experience in selling information technology solutions into financial or retail clients would be an advantage but not critical

Working experience in system integrator (SI) would be an advantage but not critical