Restaurant Sommelier - Hyatt Regency Hong Kong, Tsim Sha Tsui

Hyatt Regency; Hong Kong; On-site; HKD 167,000 - 257,000; Full time

Job summary

Hyatt Regency Hong Kong, Tsim Sha Tsui is seeking an experienced F&B team member to deliver courteous, professional service and ensure an exceptional dining experience. You will recommend wines, support wine list maintenance and assist with inventory control while building rapport with guests.

Responsibilities include providing a consistent level of service, attending to guests promptly and collaborating with the team to maximize guest satisfaction in a hotel/restaurant setting.

Qualifications

• Diploma or certificate in hospitality or tourism management.
• F&B service training required.
• Minimum 3 years of wine service experience in hotel/restaurant.
• WSET level 2 or equivalent preferred.
• Strong communication and language skills.
• Customer-oriented team player.

Responsibilities

• Provide courteous, professional F&B service at all times.
• Recommend wines to guests and enhance dining experience.
• Support wine list maintenance and assist with inventory control.
• Build positive rapport with guests and maximize satisfaction.

Skills

Wine knowledge

Customer service

Communication skills

Team player

Education

Diploma/Certificate in Hospitality or Tourism Management

F&B Service training

Job description

Organization- Hyatt Regency Hong Kong, Tsim Sha Tsui

Summary

• Provide courteous, professional and efficient F&B service at all times
• Recommend wines to guests and ensure an exceptional dining experience
• Support wine list maintenance and assist with inventory control
• Build and maintain positive rapport with guests You will be responsible to provide an excellent and consistent level of service to your customers and to serve Food & Beverage to guests, provide a courteous, professional, efficient and flexible service in order to maximize guest satisfaction.

What you will do:

• Provide courteous, professional and efficient F&B service at all times
• Recommend wines to guests and ensure an exceptional dining experience
• Support wine list maintenance and assist with inventory control
• Build and maintain positive rapport with guests You will be responsible to provide an excellent and consistent level of service to your customers and to serve Food & Beverage to guests, provide a courteous, professional, efficient and flexible service in order to maximize guest satisfaction.

Qualifications

What you should have:

• Qualification in Food and Beverage Service training
• Diploma/Certificate in Hospitality or Tourism Management
• Minimum 3 years of experience in wine service in a hotel/ restaurant with good standards
• Good Wine and Bar Knowledge (WSET level 2 or Equivalent is a plus)
• Good communication skills and language skills
• A great team player who is customer-oriented, attentive and hospitable